Open To Work
Saphri Lines
Melbourne,Australia
Summary
Hardworking, highly motivated professional skilled in sales, account management and coaching, with a strong focus on enhancing team performance and fostering positive environments. Proven track record in relationship building and customer management, contributing to successful outcomes in various operational roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Anytime Fitness
Melbourne, VIC
02.2026 - Current
- Coordinated facility maintenance and equipment management for optimal functionality.
- Fostered a positive gym culture through member interaction and support initiatives.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant Grocery Manager
Woolworths
Melbourne, VIC
08.2021 - 02.2026
- Achieved team goals by completing tasks with efficiency and precision, enhancing overall team performance.
- Promoted positive work environment through active support of team members and encouragement of open communication, fostering collaboration.
- Contributed to team development by participating in team meetings and strategy sessions, aligning efforts with organizational objectives.
Field Sales Analyst
Kraft Heinz
Melbourne, VIC
07.2023 - 12.2024
- Provided data-driven insights to support strategic decision-making processes.
- Tracked key performance indicators to ensure alignment with organizational goals.
- Enhanced collaboration with sales and marketing, resulting in streamlined operations.
- Designed and documented system processes, improving operational efficiency.
Group Fitness Instructor
Goodlife Health Clubs
Melbourne, VIC
04.2019 - 07.2023
- Facilitated group fitness classes for up to 16 clients per session, focusing on HIIT and strength training to improve fitness levels.
- Monitored client progress in group settings, providing tailored feedback to support individual goals.
- Developed strong rapport with clients, fostering engagement and trust to enhance overall class experience.
Account Executive
Strikeforce AMC/Mars
Melbourne, VIC
01.2022 - 07.2023
- Achieved revenue growth by cultivating strategic relationships with key accounts.
- Identified and addressed customer needs, surpassing service expectations.
- Enhanced customer satisfaction by conducting in-depth monthly account reviews.
- Streamlined communication among stakeholders, clients, and vendors for seamless operations.
Brand Activator
Strikeforce AMC/Mars Wrigley
Melbourne, VIC
04.2018 - 01.2022
- Enhanced product presentation through visually engaging sales floor displays, improving client satisfaction.
- Resolved customer issues effectively, facilitating communication between clients and companies to ensure swift resolutions.
- Addressed customer concerns promptly, coordinating with supervisors to escalate major issues for timely resolution.
Head Girls Soccer Coach and Recruiter
Rowville Secondary College Sports Academy
Melbourne, VIC
01.2017 - 01.2022
- Designed and implemented tailored coaching programs that enhanced team collaboration.
- Enforced conduct rules to uphold training standards and athlete discipline.
- Connected individuals with appropriate athletic and academic programs for successful outcomes.
Centre Coordinator
Soccer 5's
01.2016 - 05.2018
- Coordinated daily operations for soccer leagues and events, ensuring smooth execution and participant satisfaction.
- Organized promotional events to enhance community engagement and participation in soccer programs.
- Trained new staff on operational procedures and customer service standards, fostering a knowledgeable team.
Head Soccer Coach
Wesley College
Melbourne, VIC
01.2016 - 01.2017
- Elevated player performance through tailored training and nutrition plans.
- Fostered love of game by guiding players in positioning, play techniques, and teamwork strategies.
- Enhanced player behaviour through consistent modelling and targeted disciplinary interventions.
Education
Agile Project Management
AIM Business School
VIC01-2022
Certificate III And Certificate IV in Fitness - Fitness
Academy of Fitness
VIC12-2017
Advanced Diploma - Advanced Sports And Exercise Nutritional Advisor
The Health Sciences Academy
VIC06-2016
Nutrition And Weight Management Certificate - Nutrition
The Fitness Training Company
VIC05-2014
Skills
- Operational efficiency
- Executive Leadership
- Customer relationship management
- Account management
Certification
Agile Project Management
References
References available upon request
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
$100000/yr - $200000/yrTimeline
General Manager
Anytime Fitness
02.2026 - Current
Field Sales Analyst
Kraft Heinz
07.2023 - 12.2024
Account Executive
Strikeforce AMC/Mars
01.2022 - 07.2023
Assistant Grocery Manager
Woolworths
08.2021 - 02.2026
Group Fitness Instructor
Goodlife Health Clubs
04.2019 - 07.2023
Brand Activator
Strikeforce AMC/Mars Wrigley
04.2018 - 01.2022
Head Girls Soccer Coach and Recruiter
Rowville Secondary College Sports Academy
01.2017 - 01.2022
Centre Coordinator
Soccer 5's
01.2016 - 05.2018
Head Soccer Coach
Wesley College
01.2016 - 01.2017
Agile Project Management
AIM Business School
Certificate III And Certificate IV in Fitness - Fitness
Academy of Fitness
Advanced Diploma - Advanced Sports And Exercise Nutritional Advisor
The Health Sciences Academy
Nutrition And Weight Management Certificate - Nutrition
The Fitness Training Company