Saphyre Farrelly

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Controlled store inventory and reviewed cash handling and operations reports.

Supported the owner and employees in their day to day duties as required.

Provided customer service to the clients of the business.

Answered phones and arranged client appointments and the like.