Sapphire Shepherd
Beaconsfield,WA
Summary
Dependable and adaptable employee successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, and management.
Overview
2
2
years of professional experience
Work History
Waitstaff
Flametree Restaurant and Winebar
12.2023 - 05.2024
- Assisted in maintaining a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Demonstrated thorough knowledge of menu offerings, enabling me to provide helpful recommendations based on individual preferences or dietary restrictions.
- Maintained high standards of personal hygiene and followed all safety protocols related to food handling and sanitation practices within the establishment.
- Balanced multiple responsibilities such as taking orders, serving food, clearing tables, and processing payments while maintaining excellent customer service standards.
Cafe Worker
The Green Pantry
06.2022 - 05.2024
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Education
Certificate III - Beauty Services
South Regional TAFE
Albany, WA12.2023
Denmark High School
Denmark, WA12.2022
Skills
Reliable and hardworking
Excellent communication skills
Ability to remain calm under pressure
Knowledge of current fashion trends
Encourage sales
Keen to learn and a positive can do attitude
Timeline
Waitstaff
Flametree Restaurant and Winebar
12.2023 - 05.2024
Cafe Worker
The Green Pantry
06.2022 - 05.2024
Certificate III - Beauty Services
South Regional TAFE
Denmark High School
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