Sapphire Indi Shepherd
Beaconsfield,NSW
Summary
I have recently moved to Fremantle and am looking for work in the area. I have extensive hospitality experience having worked in both a café and restaurant in Denmark. I also have retail experience in wholefoods. After completing year 10 and Denmark High School I completed my certificate 3 in beauty studies at South Regional Tafe. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Sales Assistant position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Waitperson
Flame trees Restaurant and Wine bar
12.2023 - 05.2024
- Provide table service at busy wine bar and restaurant
- Offer options around dietary requirements when requested
- Upsell and promote specials of the day
- Handle customer complaints in a positive manner
- Clear tables
- Set up and pack away
- Work as a team member to end shift in timely manner
Barista/Kitchen Hand
Green Pantry
01.2021 - 03.2024
- Provide welcoming environment for regular customers
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Managed time to juggle multiple tasks simultaneously with ease.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Cleaned and maintained work areas, equipment and utensils.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cashier Assistant
IGA Denmark
01.2022 - 01.2023
- Cashier, process payments at Point of Sale
- Provide customer service
- Handle Customer Complaints
- Filling of and rotation of stock
- Any duties required by management
Education
Certificate 3 Beauty Studies -
South Regional Tafe
Year 10 -
Denmark Senior High School
Skills
- I am an extremely hardworking, loyal and reliable employee I have a happy and welcoming personality I am willing to assist with any tasks to get the job done and have had varied experience within the roles I have had including customer service, cleaning and clearing tables, retail sales and stocking, coffee making and kitchen hand duties I am quick to learn and can adapt to any duties required of me I have a strong work ethic and enjoy being a part of a team as well as being capable of working on my own if need be
Personal Information
Date of Birth: 12/05/07
References
- Cressida, Owner Green Pantry Denmark, 0424291087
- Leah, Manager Green Pantry Denmark, 0401445307
- Miriam, Lecturer South Regional Tafe, Miriam.taylor@srtafe.wa.edu.au
Timeline
Waitperson
Flame trees Restaurant and Wine bar
12.2023 - 05.2024
Cashier Assistant
IGA Denmark
01.2022 - 01.2023
Barista/Kitchen Hand
Green Pantry
01.2021 - 03.2024
Certificate 3 Beauty Studies -
South Regional Tafe
Year 10 -
Denmark Senior High School
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