Sapumal De Soysa

Lyndhurst,VIC

Summary

Dependable worker with experience in dynamic/high-performance environments. Maintains high-level consumer satisfaction by smoothly resolving requests, needs and problems. Successful at promoting satisfaction with consultative techniques and attention to individual needs. Dedicated and dependable relationship-builder with excellent work ethic.

Overview

years of professional experience

Work History

Fast Food Retail Worker

Guzman Y Gomez

03.2022 - Current

Demonstrated strong communication skills when collaborating with colleagues or assisting customers with inquiries or concerns.
Maintained tidy and organized store environment to comply with cleaning standards.
Worked closely with shift manager to solve problems and handle customer concerns.
Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Diploma - Nursing

Chisholm Institute

Berwick, VIC

03.2025

High School Diploma -

Alkira Secondary College

Cranbourne North, VIC

10.2022

Skills

Patience and Empathy
Reliability and punctuality
Professional Appearance

Complaint Handling
Complex Problem-Solving
Friendly and Helpful

Additional Information

Currently undertaking a Diploma of Nursing set to conclude Q1 of 2025

Reason why I wish to enter PCA/Nursing is due to an eagerness to pursue a job that allows for engagement with residents/patients and allow for the building of rapport. I find the concept of helping those that are need appealing and fulfilling and wish to see it through via a career.

Timeline