Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakeel Qureshi

Crestmead,QLD

Summary

Results-driven sales professional with diverse experience in real estate, optical services, and automotive sales, including successful independent car sales. Proven track record in client relationship management and negotiation, facilitating successful sales and exceptional customer service. A strong understanding of market trends enables the delivery of tailored solutions. Holding a Certificate IV in Real Estate Practice and thriving in fast-paced environments. Fluent in English, Hindi, Punjabi, and Urdu, contributing a multicultural approach to customer engagement.

Overview

6
6
years of professional experience

Work History

Real Estate Agent

KGR Properties Group
07.2024 - Current

Client Relationship Management: Successfully build and maintain strong relationships with clients, providing expert advice and personalised support throughout the buying and selling process.


Open Homes: Conduct open homes weekly, showcasing properties to a diverse range of potential buyers and fostering rapport with new clients.


Sales Success: Sell 3 properties within a short time frame, demonstrating strong negotiation skills and a deep understanding of the local market.


Market Appraisals & Analysis: Perform detailed market appraisals, providing clients with accurate property valuations and insights into market trends.


Contract Handling & Documentation: Manage contracts, legal documents, and transactions efficiently, ensuring compliance with industry standards and client satisfaction.


Team Collaboration: Work closely with colleagues, ensuring seamless coordination between marketing, legal, and sales teams to drive successful property transactions.

Optical Dispenser

Specsavers
09.2022 - Current

Customer Service Excellence: Provide personalised assistance to clients in selecting suitable eyewear.


Technical Expertise: Measure and fit glasses, process prescriptions, and assist with frame and lens choices.


Sales & Upselling: Promote premium products and accessories to boost revenue while prioritising customer needs.


Team Collaboration: Collaborate with optometrists and retail teams for optimal patient care.


Problem-Solving: Resolve customer issues, including adjustments and repairs, with professionalism.


Product Knowledge: Stay updated on eyewear trends and technologies to assist customers effectively.

TV Repairs/ Resales

Self Employed
12.2018 - 09.2022

Customer Service: Provide high-level assistance to customers in finding TVs at the right price and arranging delivery.


Timely Repairs: Complete repairs on or ahead of schedule.


Communication: Answer phone calls and address customer inquiries.


Inventory Management: Place orders for parts and manage stock receipts.


Sales Tracking: Accurately record sales, profits, losses, and investments.


Customer Satisfaction: Ensure customers are fully satisfied with their purchases.

Education

Bachelor of Engineering (Electrical) (Honours) -

Queensland University of Technology
01-2026

Certificate IV in Real Estate Agency Practice -

Validum Institute
03-2024

Skills

  • Customer Relationship Management: Developed strong relationships with clients across different roles, providing personalised support and ensuring high satisfaction
  • Sales & Negotiation: Demonstrated success in selling properties and products, effectively promoting and upselling while negotiating favourable terms
  • Technical Expertise: Acquired skills in measuring, fitting, and processing eyewear prescriptions, along with hands-on experience in TV repairs and resales
  • Problem-Solving: Proven ability to address customer issues and provide solutions, ensuring smooth operations and satisfaction
  • Market Analysis: Gained expertise in performing market appraisals and understanding trends, enabling well-informed advice to clients in real estate
  • Team Collaboration: Worked effectively with diverse teams, coordinating efforts across sales, marketing, and operational roles to drive success

Timeline

Real Estate Agent

KGR Properties Group
07.2024 - Current

Optical Dispenser

Specsavers
09.2022 - Current

TV Repairs/ Resales

Self Employed
12.2018 - 09.2022

Bachelor of Engineering (Electrical) (Honours) -

Queensland University of Technology

Certificate IV in Real Estate Agency Practice -

Validum Institute
Shakeel Qureshi