Results-driven sales professional with diverse experience in real estate, optical services, and automotive sales, including successful independent car sales. Proven track record in client relationship management and negotiation, facilitating successful sales and exceptional customer service. A strong understanding of market trends enables the delivery of tailored solutions. Holding a Certificate IV in Real Estate Practice and thriving in fast-paced environments. Fluent in English, Hindi, Punjabi, and Urdu, contributing a multicultural approach to customer engagement.
Client Relationship Management: Successfully build and maintain strong relationships with clients, providing expert advice and personalised support throughout the buying and selling process.
Open Homes: Conduct open homes weekly, showcasing properties to a diverse range of potential buyers and fostering rapport with new clients.
Sales Success: Sell 3 properties within a short time frame, demonstrating strong negotiation skills and a deep understanding of the local market.
Market Appraisals & Analysis: Perform detailed market appraisals, providing clients with accurate property valuations and insights into market trends.
Contract Handling & Documentation: Manage contracts, legal documents, and transactions efficiently, ensuring compliance with industry standards and client satisfaction.
Team Collaboration: Work closely with colleagues, ensuring seamless coordination between marketing, legal, and sales teams to drive successful property transactions.
Customer Service Excellence: Provide personalised assistance to clients in selecting suitable eyewear.
Technical Expertise: Measure and fit glasses, process prescriptions, and assist with frame and lens choices.
Sales & Upselling: Promote premium products and accessories to boost revenue while prioritising customer needs.
Team Collaboration: Collaborate with optometrists and retail teams for optimal patient care.
Problem-Solving: Resolve customer issues, including adjustments and repairs, with professionalism.
Product Knowledge: Stay updated on eyewear trends and technologies to assist customers effectively.
Customer Service: Provide high-level assistance to customers in finding TVs at the right price and arranging delivery.
Timely Repairs: Complete repairs on or ahead of schedule.
Communication: Answer phone calls and address customer inquiries.
Inventory Management: Place orders for parts and manage stock receipts.
Sales Tracking: Accurately record sales, profits, losses, and investments.
Customer Satisfaction: Ensure customers are fully satisfied with their purchases.