SARA ABDULLA
Brisbane,QLD
Summary
Enthusiastic and hard-working personal support worker with a passion for assisting people in need. Providing personal care and support like hoisting, showing and dressing, meal preparation as well as household chores. Providing emotional support and friendship to clients. Assisting clients with various tasks and activities in the home or the community.
Overview
7
7
years of professional experience
Work History
Support Worker
Excellent Carers
Yokin, WA
09.2024 - Current
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Organised leisure activities for clients in the community.
- Assisted clients with personal care, such as showering and dressing.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Disability Support Worker
Linked Support Solutions
Applecross, WA
06.2023 - 10.2024
- Delivered exceptional personal care services, including toileting , diaper change, bathing, dressing, grooming, and feeding assistance.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean, and hazard-free home environments.
Online Personal Shopper
Woolworths Group
Morley, WA
08.2023 - 09.2024
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
Support Worker
Sarah Helping Hands
Canning Vale, WA
12.2022 - 01.2023
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Cashier
Med Kebab And Pizza House
01.2018 - 01.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
Diploma Of Community Services - Online Course
Australian Skills Academy
Bankstown, NSW2022
Certificate II - Business
North Metropolitan TAFE
Leederville, WA2016
Skills
- Discipline
- Problem solving
- Patince
- Flexibility
- Respect
- Determination
- Empathy
- Communications
- Cultural Competence
- Medication administration
- Documentation and reporting
- Attention to detail
- Risk management
- Meal planning and preparations
Multilingual
- English
- Arabic ( All dialects )
- Turkish
- Turkmen
Timeline
Support Worker
Excellent Carers
09.2024 - Current
Online Personal Shopper
Woolworths Group
08.2023 - 09.2024
Disability Support Worker
Linked Support Solutions
06.2023 - 10.2024
Support Worker
Sarah Helping Hands
12.2022 - 01.2023
Cashier
Med Kebab And Pizza House
01.2018 - 01.2021
Diploma Of Community Services - Online Course
Australian Skills Academy
Certificate II - Business
North Metropolitan TAFE