Sara Abdulla Hakeem
Gold Coast ,QLD
Summary
Highly motivated and internationally experienced student with a strong background in sport operations, event coordination, governance support, and stakeholder engagement. Proven experience working in high-stakes environments, including international sporting events, medical examinations, and VIP-facing roles. Demonstrated leadership through academic excellence, school governance, and community representation, with strong capabilities in administration, protocol, communication, and cross-cultural engagement. Incoming Bachelor of Laws (LLB) student at Bond University, with a keen interest in sport governance, ethics, and regulatory frameworks, seeking opportunities to contribute to high-performance and internationally focused organisations.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Client Services & Operations Coordinator
Dubai Health
Dubai, UAE
06.2025 - 12.2025
- Delivered high-standard customer service and call-centre support, ensuring clear, professional communication with visitors and stakeholders.
- Supported office administration across departments, coordinating logistics and documentation to improve operational efficiency.
- Led campus and VIP tours, hosting senior visitors and ensuring a consistently professional and well-managed experience.
- Managed front-of-house operations, maintaining an organised, welcoming, and professional reception environment.
- Resolved enquiries and issues through active listening, sound judgment, and effective problem-solving, maintaining service excellence in a fast-paced setting.
Operations & Administration Assistant
Kristian Bartfai
Dubai , U.A.E
05.2025 - 12.2025
- Provided administrative and operational support across day-to-day business and event activities.
- Drafted and managed official documents, correspondence, and internal records.
- Acted as a primary customer contact, communicating with clients regarding bookings, schedules, and enquiries.
- Supported marketing and communications, including designing promotional flyers and outreach materials.
- Assisted with content preparation and basic marketing coordination to increase engagement and visibility.
- Translated documents and communications to support multilingual clients and stakeholders.
- Supported event preparation and logistics, ensuring smooth coordination between staff, clients, and participants.
Invigilator & Standardised Patient
Royal College of Paediatrics and Child Health (RCPCH)
Dubai, UAE
03.2021 - 12.2025
- Supported the invigilation and delivery of postgraduate medical specialisation examinations for qualified doctors in Paediatrics and Pathology.
- Ensured strict adherence to clinical examination protocols, confidentiality requirements, and regulatory standards during high-stakes assessments.
- Contributed as a standardised patient, accurately simulating clinical scenarios and providing structured, objective feedback to candidates.
- Maintained a controlled, calm, and professional examination environment, safeguarding examination integrity and candidate performance.
- Assisted with examination logistics, including setup and dismantling of assessment stations and coordination of examination flow.
- Provided technical and operational support for both in-person and online examination components.
- Recognised with a Certificate of Appreciation for contributions to MRCPCH clinical examinations.
Event Operations & VIP Liaison
kristian bartfai
Abu dhabi , U.A.E
01.2025 - 10.2025
- Played a key role in the organisation and delivery of the first World Championship Stand-Up Paddleboard race in the MENA region.
- Worked on the project over a 9-month planning period, supporting event administration, logistics, and operational coordination.
- Served as a VIP liaison, hosting and supporting international ambassadors and senior dignitaries, ensuring protocol, hospitality, and professional engagement standards were met.
- Managed registration, documentation, scheduling, and behind-the-scenes operations on event day to ensure smooth execution.
- Collaborated closely with technical officials, organisers, and volunteers in a high-pressure international sporting environment.
International Technical Official (ITO) –
International Canoe Federation (ICF)
Abu Dhabi, UAE
01.2025 - 08.2025
- Officiated international stand-up paddleboarding competitions, ensuring full compliance with ICF rules and technical regulations.
- Served as timekeeper, accurately recording race times, penalties, and official results.
- Coordinated athlete participation and supported race operations, including start procedures and course management.
- Worked closely with event organisers and technical officials to schedule events and oversee logistics.
- Verified athlete eligibility and ensured adherence to competition entry requirements.
- Participated in technical briefings and officials’ meetings to remain aligned with current regulations and event updates.
- Promoted sportsmanship and professional conduct, enhancing athlete and spectator experience
Head Coach
Vikings Surf Lifesaving Club
Dubai, UAE
11.2023 - 06.2025
- Coached children in surf lifesaving, water safety, and rescue techniques, building competence and confidence in aquatic environments.
- Qualified with Australian Bronze Medallion and UAE Lifeguard License, trained in emergency response, CPR, and first aid.
- Planned and delivered training sessions and community competitions, increasing engagement and participation.
- Implemented and enforced strict safety protocols during all training and events to ensure athlete welfare.
- Fostered a culture of teamwork, discipline, and sportsmanship within a high-energy team environment.
- Analysed training and competition strategies to improve athlete readiness and performance.
- Maintained full compliance with health and safety guidelines, proactively reducing risk and preventing injury.
Education
LLB - Bachelor of Laws
Bond University
Australia09-2028
A Levels -
Kent College Dubai
Dubai 06-2025
Skills
- Administrative management
- Quality assurance
- Logistics coordination
- Client communication
- Document preparation
- Event coordination
- Problem solving and resolution
- Customer service
- Communication skills
- Team collaboration
- Project management
Languages
English
Native/ Bilingual
Arabic
Professional
Certification
Water safety volunteer - Vikings surf sports club Dubai
Timeline
Client Services & Operations Coordinator
Dubai Health
06.2025 - 12.2025
Operations & Administration Assistant
Kristian Bartfai
05.2025 - 12.2025
Event Operations & VIP Liaison
kristian bartfai
01.2025 - 10.2025
International Technical Official (ITO) –
International Canoe Federation (ICF)
01.2025 - 08.2025
Head Coach
Vikings Surf Lifesaving Club
11.2023 - 06.2025
Invigilator & Standardised Patient
Royal College of Paediatrics and Child Health (RCPCH)
03.2021 - 12.2025
LLB - Bachelor of Laws
Bond University
A Levels -
Kent College Dubai