Dedicated Family Support Worker with expertise in case management, resource coordination, and crisis intervention. Proven ability to empower families, deliver tailored assistance, and foster resilience.
Overview
9
9
years of professional experience
Work History
Family Support Worker
Community action
Lincoln , Nebraska
10.2021 - 03.2026
Coordinated access to community resources and services, empowering families to address immediate needs.
Delivered emotional support to families during crises, fostering resilience and coping strategies.
Performed home visits to evaluate family needs and deliver tailored assistance.
Collaborated with families to develop personalized care plans for clients.
Supported clients in performing daily living tasks at home.
Provided companionship and emotional support to enhance clients' quality of life.
Monitored clients' health conditions and reported changes to healthcare professionals.
Administered medications and maintained accurate medication records for clients.
Clerk/Family Support Worker
Family service Wic
Lincoln, Nebraska
01.2017 - 12.2020
Guided families in navigating nutrition programs and services to meet their needs.
Educated clients on available resources and program eligibility requirements.
Partnered with community organizations to expand service outreach and increase program awareness.
Coordinated client appointments and follow-ups with service providers to ensure timely support.
Organized and maintained client records while ensuring confidentiality practices.
Assisted customers with inquiries and complaints in a professional manner.
Utilized computer software programs to create reports, labels, forms.
Provided administrative support to the team, including scheduling meetings and drafting correspondence.
Education
Associate of Arts - Early Childhood Care And Education
Southeast Commuinty Collage
Lincoln NE
12-2023
Bachelor of Science - Chemistry
Baghdad Universty
Baghdad Iraq
06-2007
Skills
Case management
Care planning
Crisis intervention
Patient assessment
Resource coordination
Community outreach
Health education
Languages
Arabic
Native/ Bilingual
Timeline
Family Support Worker
Community action
10.2021 - 03.2026
Clerk/Family Support Worker
Family service Wic
01.2017 - 12.2020
Associate of Arts - Early Childhood Care And Education