Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Surfing, photography, travel, dancing personal training bike ridingpecially bike riding
Timeline
Generic

Sara-Ann Millar

Heidelberg,VIC

Summary

Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Hardworking Gardener skilled in designing and maintaining landscaping work for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. Effectively used power tools and equipment to maintain healthy plants. History of working alone or with performance-oriented team to complete more than [Number] weekly jobs. Passionate gardening professional attending to unique customer landscaping needs. Approaches client task requirements with comprehensive horticulture expertise and machine operation knowledge. Careful attention to landscaping presentation while prioritizing lasting plant and lawn health. Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away. Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care. Friendly and outgoing Pet Sitter devoted to keeping animal environments safe, secure and clean. Background includes working in residential, business and agricultural environments to handle different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind. Dedicated Dog Trainer committed to helping pet owners safely and humanely control pet behavior. Driven to improve owner and pet relationships by teaching new methods for interacting. Expertly uses positive reinforcement, including clicker-training technique. Caring Dog Handler with [Number] years of experience creating individual training programs to help clients manage pet behavior. Positive attitude and well-organized with strong knowledge of diverse dog breeds and temperaments. Experienced in [Area of expertise] animal training. Efficiently manage every animal and calm approaches. Offering excellent interpersonal and communication skills gained during [Number]-year career. Skilled Life Coach with [Number] years of experience supporting clients in in goal-setting, skill-building and clarity sessions. Versed in communicating effectively and leveraging active listening skills to assess client needs. Personable and direct with focus on guiding clients toward self-reflection and personal development. History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals. Experienced Life Coach versed in guiding individuals to build useful life skills and manage challenging circumstances. Compassionate and energetic with in-depth understanding of coaching processes, documentation requirements and available resources. Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients. Insightful Counselor familiar with [Type] treatment protocols. Adept at responding to emergency situations calmly and respectfully. Passionate about patient support and resource advocacy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Enthusiastic [Job TItle] with proven leadership talents and relationship-building skills gained during [Number] years of experience in [Type] settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction. Legal professional with strong skills in writing, organizing and project managing cases related to [Type] law. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation. Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Astute [Job Title] provides legal counsel and support to clients. Skilled in researching and interpreting legal documents, resolving disputes and successfully negotiating settlements. Handles multiple tasks, prioritizes efficiently and meets tight deadlines. Persuasive expert analyzes complex legal issues, formulates legal arguments and provides sound advice on wide range of topics. Adept at navigating legal systems, leveraging resources and communicating with clients. Thorough understanding of precedents and regulations. Effective law professional with proven track record of successfully representing clients in court, developing legal strategies and drafting and negotiating contracts. Well-versed in principles of family law, civil litigation and criminal law. Works independently and collaboratively as part of team. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Warehouse Labourer

Allied
01.2024 - 03.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Alternated goods in inventory by observing first-in and first-out approach.
  • Optimized warehouse space utilization by regularly monitoring inventory levels, identifying slow-moving items, and adjusting storage plans accordingly.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Consistently lifted materials weighing as much as 45-55 pounds.

Pet Sitter

Tappy Paws +
01.2020 - 03.2024
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

Dog Trainer

Tappy Paws +
01.2019 - 03.2024
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Observed many dogs (over 50 in 3 years) in various settings to determine behavioral concerns and problems.
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
  • Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
  • Maintained clean training arena for group classes with up to 10 puppies at time and 10 adult dogs in separate classes as well as one on one training

Professional Life Coach

Fierce Evolution
01.2018 - 03.2024
  • Increased overall client base through networking events, referrals, and targeted marketing efforts from 2 to 35 in total as one on one clients.
  • Developed customized action plans for clients, leading to improved life balance and increased productivity.
  • Continuously expanded expertise in life coaching methodologies by attending conferences, workshops, and webinars relevant to field.
  • Mentored new life coaches entering industry, sharing best practices and practical guidance for success in their careers.
  • Utilized evidence-based approaches in designing personalized coaching interventions targeting specific areas of improvement for clients.
  • Established rapport with diverse clientele, fostering trust and open communication during coaching sessions.
  • Encouraged ongoing commitment to personal growth among clients by promoting value of self-reflection and continuous learning throughout coaching process.
  • Facilitated transformational change in clients'' lives by implementing powerful coaching techniques and tools.
  • Collaborated with clients to develop realistic timelines for achieving their short-term and long-term objectives.
  • Conducted workshops on various topics, such as stress management, time management, and goal setting, to enhance client skills and knowledge.
  • Boosted client satisfaction by providing tailored coaching sessions focused on individual needs and goals.
  • Provided group coaching sessions up to 4 times per week that fostered peer support among participants working towards similar goals or facing common challenges.
  • Successfully maintained client confidentiality while managing case notes and records in compliance with industry standards.
  • Promoted self-awareness in clients by utilizing reflective questioning techniques during coaching sessions.
  • Facilitated group sessions of up to 10 puppies and separately 10 adults dogs per session with most having at least one owner with them, and learning discussions to further objectives.
  • Documented behaviors, treatments and non-compliance issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Connected clients with available resources to improve plan success.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.

Garden Worker

Jimblira Gardening
01.2013 - 03.2024
  • Enhanced plant health by implementing proper pruning techniques and weed control methods.
  • Ensured safety of staff members through comprehensive training on tool usage, chemical handling, and general workplace procedures.
  • Implemented creative solutions for space limitations in urban gardens with vertical planting systems, container gardens, and rooftop installations.
  • Optimized irrigation systems for efficient water use while maintaining optimal plant growth and health.
  • Improved overall garden aesthetics by selecting visually appealing plant combinations based on color, texture, and seasonal interest.
  • Achieved successful plant propagation with careful seed selection, germination techniques, and transplanting processes.
  • Contributed to a positive work environment by fostering collaboration, promoting open communication channels, and consistently demonstrating a strong work ethic.

Personal Trainer

Various
01.2004 - 03.2019
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.

Customer Service Officer

Coles Express Service Station
03.1997 - 11.2012
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Completed data entry to record call notes, suggestions and questions.
  • Assisted call-in customers with questions and orders.
  • Streamlined communication between customers and internal departments for timely issue resolution.
  • Responded to customer calls and emails to answer questions about products and services.
  • Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.
  • Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
  • Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.
  • Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
  • Contributed to the achievement of departmental targets by meeting key performance indicators consistently.
  • Established and accurately prepared customers accounts to complete new purchases.
  • Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
  • Spearheaded cross-functional initiatives to improve overall customer experience across multiple touchpoints within the organization.
  • Delivered prompt service to prioritize customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Created and maintained detailed database to develop promotional sales.
  • Trained staff on operating procedures and company services.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Paralegal

AIF Lucas & Co
01.2007 - 02.2012
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Prepared legal briefs, motions, and pleadings.
  • Boosted office productivity by maintaining accurate calendar of appointments, deadlines, and court appearances.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Improved document organization by implementing comprehensive file management system for easy access to essential case materials.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
  • Enhanced case strategy development with comprehensive legal memoranda summarizing research findings for attorney review and consideration.
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
  • Supported risk mitigation efforts by assisting in preparation of due diligence reports on potential clients or business partners.
  • Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
  • Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
  • Communicated pertinent information to clients via phone, email, and mail.

Australian Customs Officer

Australian Government
03.2000 - 02.2007
  • Collaborated with local and federal law enforcement agencies to apprehend criminals attempting to cross borders illegally.
  • Conducted risk assessments on incoming shipments, prioritizing those requiring further examination based on potential threat levels.
  • Upheld intellectual property rights by seizing counterfeit merchandise before it could enter the market, preserving brand integrity for affected companies.
  • Prevented the smuggling of illegal goods through diligent inspection of vehicles, luggage, and cargo containers.
  • Identified potential threats by analyzing intelligence reports and data on high-risk individuals and organizations.
  • Ensured accurate collection of duties and taxes on imported goods through meticulous record-keeping procedures related to tariffs classifications.
  • Assisted in the development of policies and procedures to improve overall customs operations and increase efficiency at ports of entry.
  • Mentored junior officers, sharing expertise in inspection techniques, document verification, and risk assessment methodologies to enhance team performance.
  • Provided exceptional customer service to international travelers while maintaining a professional demeanor during stressful situations.
  • Conducted outreach efforts to educate businesses and travelers about customs regulations, fostering a culture of compliance among stakeholders.
  • Safeguarded economic interests by monitoring compliance with trade agreements, identifying potential violations, and initiating appropriate enforcement actions.
  • Streamlined customs clearance process for legitimate travelers, reducing wait times at ports of entry.
  • Improved inter-agency communication by maintaining open lines of dialogue with partner organizations such as the Department of Immigration, Border Patrol (land and sea) and AQIS (Australian Quarantine).
  • Detected fraudulent documents and impersonations through expert knowledge of passport verification techniques, leading to the arrest of numerous identity thieves and fraudsters.
  • Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
  • Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.

Education

Bachelor of Laws - Law

Deakin University
Melbourne, VIC
06.2026

Bachelor Criminal Justice Management And Administr - Law

RMIT University
Melbourne, VIC
01.2006

Certificate IV Group Fitness And Personal Training - Physical Fitness

Australian Instiute of Fitness
Melbourne, VIC
12.2005

Skills

    Distribution
    Loading and unloading (truck and container)
    Order Picking, Shipping and receiving
    Warehouse Organization
    Heavy Lifting
    Warehouse Operations
    Packaging and Labeling
    Assembly and production
    Manufacturing
    Pallet jacking
    Quality Control
    Materials Management
    Project Management
    Equipment monitoring
    Order Management
    Logistics
    Shipment Processing
    Problem-Solving
    Operations Support
    Self-Motivated and Disciplined
    Cleaning and Organizing
    Punctual and Dependable
    Safety Protocols
    Forklift Operation
    Warehouse Logistics
    Hazardous Materials Handling
    Microsoft Outlook
    Complex Problem-Solving
    Order Preparation
    Inventory Tracking

  • Receiving and Processing Shipments
  • Microsoft Excel
  • Pallet Jacks
  • Safety Training
  • Unpacking merchandise
  • Stacking and Staging
  • Safety Protocols
  • Forklift Operation
  • Warehouse Logistics
  • Hazardous Materials Handling
  • Microsoft Outlook
  • Complex Problem-Solving
  • Order Preparation
  • Inventory Tracking

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Surfing, photography, travel, dancing personal training bike ridingpecially bike riding

Surfing

Photography

Dancing

Travel

Personal Training

Bike Riding Reading

Timeline

Warehouse Labourer

Allied
01.2024 - 03.2024

Pet Sitter

Tappy Paws +
01.2020 - 03.2024

Dog Trainer

Tappy Paws +
01.2019 - 03.2024

Professional Life Coach

Fierce Evolution
01.2018 - 03.2024

Garden Worker

Jimblira Gardening
01.2013 - 03.2024

Paralegal

AIF Lucas & Co
01.2007 - 02.2012

Personal Trainer

Various
01.2004 - 03.2019

Australian Customs Officer

Australian Government
03.2000 - 02.2007

Customer Service Officer

Coles Express Service Station
03.1997 - 11.2012

Bachelor of Laws - Law

Deakin University

Bachelor Criminal Justice Management And Administr - Law

RMIT University

Certificate IV Group Fitness And Personal Training - Physical Fitness

Australian Instiute of Fitness
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
Sara-Ann Millar