Sara Buchanan
Byron Bay,Australia
Summary
Energetic, passionate, and bubbly Wellbeing / Sales Consultant with a heart for helping others achieve their fitness, wellness, and recovery goals! With a deep love for all things recovery (including massage therapy, hyperbaric, infrared, and cryotherapy), I’m dedicated to educating members on how these amazing treatments can boost their fitness routines and overall well-being. I thrive on building meaningful relationships and providing exceptional service to create a welcoming, positive experience for every member. Always upbeat and driven, I’m excited to share my knowledge and enthusiasm for recovery practices—especially as I continue studying naturopathy. With a bright and energetic personality, I’m committed to making every member feel supported, motivated, and ready to reach their wellness goals!
Overview
11
11
years of professional experience
Work History
Social Media Content & Communications
JOIA
Lennox Head, NSW
09.2024 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Provided efficient and bubbly service to customers making them feel happy and welcomed.
- Experienced with social media and communications platforms.
Manager/Social Media & Communications
Billi Bakehouse (Family Business)
Billinudgel, NSW
02.2022 - 09.2024
- Created content for various social media channels including Facebook, Instagram, and LinkedIn.
- Monitored online conversations on multiple platforms to respond promptly to customer inquiries.
- Suggested new ways to attract additional viewers and increase engagement.
- Communicated plans and actions to meet goals of my parents business.
Dental Nurse/Medical Practice Manager
Bupa Dental
Brunswick Heads, NSW
04.2021 - 01.2022
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Dental Nurse/Medical Practice Manager
Bupa Dental
Sydney, NSW
04.2020 - 04.2021
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
Opened Business/ Content & Communications
Daily Greens
Paddington, NSW
10.2019 - 04.2020
- Maintained adequate productivity by setting and enforcing deadlines.
- Worked with coworkers & business owners to open and promote a brand new business/store.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
Manager
Rydges Hotel
Southbank, QLD
05.2017 - 10.2019
- Set overall vision and provided team leadership
- Applied strong leadership talents with a positive attitude/vibe and problem-solving skills to maintain team efficiency and organise workflows to meet any daily demand
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
All Rounder/ Manager
Russelton Takeaway
Alstonville, NSW
08.2014 - 05.2017
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations, including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Created a customer service model to ensure customer satisfaction, resulting in increased loyalty and repeat business.
All Rounder
McDonald's
Ballina, NSW
10.2014 - 10.2016
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Education
Bachelor of Science - Natural Health, Medicine
Endeavour College of Natural Health
true02-2026
Skills
- Flexible Problem-Solving
- Strong Interpersonal Communication
- Positive Interpersonal Skills
- Effective Team Collaboration
- Organisational Multitasking
- Optimistic & Positive Attitude
- Supportive Team Participant
- Intrinsic Motivation
- Attentive Listening
- Effective Conflict Resolution
- Strategic Planning Skills
- Attention to detail
- Consistent Reliability
- Proactive Problem-Solving
- Collaborative Communication Techniques
References
- Ellie Wilson - Co-worker/ Friend at Brunswick Holistic Dental, 0411845489
- Naz Buchanan - Former Boss/Mum at Billi Bakehouse & Russelton takeaway , 0448888937
- Scott Campbell - Former Boss at McDonald's, 6686 8777
- Zoe Abu - Co-worker at Bupa Dental, 0433503620
- Millie Black - Co-worker/Friend at BilliBakehouse, 0450603383
- Georgia Wright - Close Friend, 0497866102
- Anna Lockhart - Joia Studio, 0412634307
Timeline
Social Media Content & Communications
JOIA
09.2024 - Current
Manager/Social Media & Communications
Billi Bakehouse (Family Business)
02.2022 - 09.2024
Dental Nurse/Medical Practice Manager
Bupa Dental
04.2021 - 01.2022
Dental Nurse/Medical Practice Manager
Bupa Dental
04.2020 - 04.2021
Opened Business/ Content & Communications
Daily Greens
10.2019 - 04.2020
Manager
Rydges Hotel
05.2017 - 10.2019
All Rounder
McDonald's
10.2014 - 10.2016
All Rounder/ Manager
Russelton Takeaway
08.2014 - 05.2017
Bachelor of Science - Natural Health, Medicine
Endeavour College of Natural Health
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