Sara Caltavituro
Perth,WA
Summary
Energetic and goal-driven professional with a knack for problem-solving and mastering time management. Known for being dependable and adaptable, always eager to learn and tackle new challenges . Passionate about using these skills to fuel team success and contribute to company growth.
Overview
10
10
years of professional experience
Work History
Travel Sales Consultant
Flight Centre Travel Group
2022.09 - Current
- Provide travel consultation and booking services for flights, accommodations, tours, and insurance.
- Create personalized travel itineraries, ensuring seamless client experiences.
- Consistently meet and exceed sales KPIs through relationship building and product knowledge.
- Maximize sales by identifying upsell opportunities and delivering value-added services.
- Manage booking processes from inquiries to post-travel, ensuring accuracy and client satisfaction.
- Collaborate with the team to achieve sales goals and maintain industry knowledge.
- Resolve client issues promptly, fostering customer loyalty and retention.
General Manager
Azzurro 753 Pty Ltd
2019.06 - 2022.08
- Managed payroll, daily deposits, and cost controls.
- Sourced vendors, negotiated contracts, and ensured timely delivery of quality supplies.
- Supervised daily operations and a team of 10 employees.
- Developed strategies to improve performance, streamline processes, and reduce waste.
- Set schedules, delegated tasks, and monitored service and food quality.
- Used Xero to reduce financial discrepancies and verify receipts.
- Resolved customer issues quickly, ensuring satisfaction and loyalty.
- Maintained compliance with health codes and sanitation regulations.
Section Supervisor
Slide
2018.10 - 2019.03
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Reconciled cash and credit card transactions to maintain accurate records.
- Greeted new customers, discussed specials and took drink orders.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Junior Fund Consultant
KPMG Italia
2017.01 - 2018.09
- Performed auditing work in accordance with GAAS (Generally Accepted Auditing Standards) to meet rigorous standards.
- Interacted with key client management to gather information, resolve audit-related problems and make recommendations for business and process improvements.
- Assessed financial statements and records.
- Provided personalized business consulting and overhauled services to strengthen client success.
- Developed complete business plans and operational strategies for new and existing business.
- Drove operational improvements which resulted in savings and improved profit margins
- Worked flexible hours; night, weekend, and holiday shifts
International Marketing Intern
Altravia S.r.l.
2016.02 - 2016.05
- Collaborated with team to expand marketing channels and gather consumer data.
- Analyzed market trends to effectively market products.
- Designed posters and digital media for sales campaigns.
- Generated reports on campaign performance and customer engagement.
- Contributed to email campaigns and social media content.
- Managed social media accounts, growing the following to 50K.
Customer Support
CoopCulture
2015.01 - 2015.12
Education
Master's Degree - Economics And International Management
UNINT - University of International Studies
Rome, Italy03.2017
Bachelor Degree - Interpreting and Translation studies
SSML Carlo Bo
Rome, Italy07.2013
High School Diploma -
Lorenzo Rocci
Passo Corese, Italy06.2008
Skills
- Business planning
- High Energy and Stamina
- Cool Under Pressure
- Team Player
- Conflict and Complaint Resolution
- Destination knowledge
- Travel industry experience
- GDS systems knowledge
- Problem-Solving abilities
- Attention to Detail
Languages
English
Full Professional
Italian
Native or Bilingual
French
Limited Working
Timeline
Travel Sales Consultant
Flight Centre Travel Group
2022.09 - Current
General Manager
Azzurro 753 Pty Ltd
2019.06 - 2022.08
Section Supervisor
Slide
2018.10 - 2019.03
Junior Fund Consultant
KPMG Italia
2017.01 - 2018.09
International Marketing Intern
Altravia S.r.l.
2016.02 - 2016.05
Customer Support
CoopCulture
2015.01 - 2015.12
Master's Degree - Economics And International Management
UNINT - University of International Studies
Bachelor Degree - Interpreting and Translation studies
SSML Carlo Bo
High School Diploma -
Lorenzo Rocci
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