Sara Christie
Blue Haven,NSW
Summary
Compassionate Patient Transport Officer with a proven track record at National Patient Transport, excelling in patient safety and mobility assistance. Demonstrated exceptional communication skills and problem-solving abilities, ensuring timely and comfortable transfers. Committed to adhering to healthcare regulations while providing empathetic care, enhancing patient experiences during transport. CPR certified and dedicated to teamwork.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Transport Officer
National Patient Transport
12.2017 - Current
- Ensure that patients are suitable for the transport service required.
- The use of wheelchairs and wheelchair specific vans
- Operating stretchers
- Driving a non-emergency ambulance both short and long distances. Ensuring patients get to their destination in a safe and timely manner
- Navigated complex hospital layouts effectively, minimizing wait times for patients during transfers between departments or units.
- Enhanced patient comfort by providing compassionate care and timely transport services.
- Utilized excellent communication skills to relay essential information regarding patient status, ensuring continuity of care throughout the transportation process.
- Participated in ongoing training sessions to stay up-to-date on best practices for safe patient handling techniques.
- Adhered to strict confidentiality policies when handling sensitive medical information related to patient diagnoses, treatments, and personal details.
- Provided emotional support for patients and their families during the transportation process, creating a positive experience.
- Assisted in maintaining compliance with safety and health regulations during patient transfers.
- Streamlined communication between medical staff and transport teams for efficient operations.
- Part of the triple 0 network in Victoria. Attending suitable triple 0 calls which are not time critical
Retail Worker/Cafe Worker
Stringers Stores
09.2017 - 12.2019
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Streamlined checkout processes, reducing wait times and improving customer satisfaction.
- POS efficiently including personal customer accounts.
- Serving in the cafe side of the business.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Retail Worker
Target
10.2007 - 08.2017
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Answered incoming calls to provide product information, features and benefits.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Retail Worker
Coles Supermarket
12.1998 - 08.2007
- Assisted customers with product inquiries and provided exceptional service.
- Operated cash register accurately, ensuring smooth transaction processing.
- Stocked shelves efficiently while maintaining inventory accuracy and organization.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Stud Hand
Eldon Park Stud
01.1997 - 12.1998
- Assisted in daily care and management of thoroughbred horses, ensuring health and well-being.
- Prepare horses for sale
- Implemented feeding and grooming schedules.
- Monitored horse behaviour for signs of illness or injury, facilitating timely veterinary intervention.
- Assisted in the successful breeding process, monitoring mare and foal health throughout gestation and birth.
- General maintenance duties
Horticultural Assistant
Southern Advanced Plants
08.1995 - 01.1997
- Cultivated diverse plant species, ensuring optimal growth and health through effective care practices.
- Supported inventory management processes, tracking plant supplies and equipment efficiently.
- Picking orders for customers
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
Equestrian Trail Guide
Gunnamatta Trail Rides
12.1994 - 08.1996
- Guided diverse groups through scenic trails, ensuring safety and providing engaging commentary.
- Assessed rider skill levels to match appropriate horses for optimal experiences.
- Monitored trail conditions, identifying hazards and implementing corrective actions promptly.
- Coordinated logistics for trail rides, including scheduling and equipment management.
- Delivered educational sessions on horse care and riding techniques to enhance client knowledge.
Cafe Assistant
House of Thyme
1994 - 1995
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Assisted in daily cafe operations, including food preparation and inventory management.
- Maintained cleanliness and organization of workspaces, adhering to health and safety standards.
- Managed cash register operations, accurately processing transactions and handling payments.
- Increased repeat business by fostering strong relationships with customers through exceptional service.
Kitchen Hand/waitress
Blondies Deli
1992 - 1993
- Assisted in food preparation and ingredient organization to maintain kitchen efficiency.
- Operated kitchen equipment safely, adhering to health and safety standards.
- Cleaned work areas and utensils, ensuring compliance with sanitation protocols.
- Customer service, including taking taking & serving customer orders
Education
No Degree - Patient Transport Officer
National Patient Transport
Melbourne, VIC11-2019
No Degree - Retail Operations
Coles Institute
Melbourne, VIC02-2001
No Degree - Horse Studies ( Strapper)
Box Hill Institute of TAFE
Melbourne, Victoria, VIC06-1993
High School Diploma -
St Leonard's College
Brighton, VIC01-1991
Skills
- Elderly care
- Patient care
- Transportation safety
- Healthcare regulations
- Lifting techniques
- Disability awareness
- Medical equipment
- Confidentiality
- Customer service
- Patient safety
- Patient confidentiality
- Problem resolution
- Transportation
- Patient transportation
- Mobility assistance
- Cultural sensitivity
- Wheelchair operation
- Wheelchair transport
- Teamwork and collaboration
- Problem-solving
- Time management
- Basic life support
- Excellent communication
- Team collaboration
- CPR certified
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Patient Transport Officer
National Patient Transport
12.2017 - Current
Retail Worker/Cafe Worker
Stringers Stores
09.2017 - 12.2019
Retail Worker
Target
10.2007 - 08.2017
Retail Worker
Coles Supermarket
12.1998 - 08.2007
Stud Hand
Eldon Park Stud
01.1997 - 12.1998
Horticultural Assistant
Southern Advanced Plants
08.1995 - 01.1997
Equestrian Trail Guide
Gunnamatta Trail Rides
12.1994 - 08.1996
Cafe Assistant
House of Thyme
1994 - 1995
Kitchen Hand/waitress
Blondies Deli
1992 - 1993
No Degree - Patient Transport Officer
National Patient Transport
No Degree - Retail Operations
Coles Institute
No Degree - Horse Studies ( Strapper)
Box Hill Institute of TAFE
High School Diploma -
St Leonard's College