Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Sara Collins

Sara Collins

Administration
South Australia

Summary

Driven administrative officer with over 6 years in office operations. Skilled in problem-solving and time management, consistently ensuring accurate data entry and effective communication. Eager to contribute to a dynamic team focused on operational excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Compound Cleaner

Tipperary Station
03.2019 - 10.2020
  • Maintained cleanliness in guest areas and facilities at Tipperary Station.
  • Reported maintenance issues and safety hazards to management for immediate action.
  • Organized storage areas for cleaning supplies and equipment to enhance efficiency.
  • Assisted in training new staff on proper cleaning techniques and safety protocols.
  • Inspected rooms for cleanliness prior to guest arrival.

Tipperary Station School

Tipperary Station
07.2018 - 11.2019
  • Completed day-to-day duties accurately and efficiently.
  • Supervised children and participated with children in activities.
  • Encouraged students to take an active role in their own learning process.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Facilitated small group instruction sessions on various topics.
  • Supported classroom teacher in managing a diverse classroom of students.

Receptionist Administrator

Quest Berrimah
02.2017 - 02.2019
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Monitored front areas so that questions could be promptly addressed.

Administrative Officer

Police Fire Emergency Services
02.2007 - 01.2013
  • Completed day-to-day duties accurately and efficiently.
  • Coordinated office operations for police, fire, and emergency services departments.
  • Managed communication between staff and external agencies effectively.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Greeted visitors warmly upon arrival at office reception area.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated support to facilitate general office operations.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Served as corporate liaison for finance, IT, and marketing departments.

Education

Yr 10 -

St Johns Collage

Skills

  • Office administration
  • Data entry
  • Vendor communication
  • Time management
  • Problem solving
  • Attention to detail
  • Database administration
  • Classroom support
  • Supervising student activities
  • Maintains confidentiality
  • Document processing
  • Filing and data archiving
  • Invoice processing
  • Customer Service-oriented

Certification

  • Currently doing Certificate IV in School-Based Education Support, course end date 14/09/2026

Timeline

Compound Cleaner

Tipperary Station
03.2019 - 10.2020

Tipperary Station School

Tipperary Station
07.2018 - 11.2019

Receptionist Administrator

Quest Berrimah
02.2017 - 02.2019

Administrative Officer

Police Fire Emergency Services
02.2007 - 01.2013

Yr 10 -

St Johns Collage

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