Dynamic retail sales associate with expertise in customer service, visual merchandising, and social media management. Proven ability to enhance customer experiences and foster brand loyalty through effective communication and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Provenzi Store
Trescore Balneario, Italy, BG
03.2023 - 01.2026
Welcomed and assisted customers, providing support in identifying and selecting products.
Contributed to customer loyalty by guiding clients through their purchasing decisions.
Managed incoming merchandise, including pricing and tagging products.
Managed the store's social media profiles, creating and publishing engaging visual content.
Retail Sales Associate
Zara
Bergamo, Italy, BG
09.2021 - 01.2023
Assisted customers, providing support in selecting the right products, clearly explaining return policies and refund procedures.
Restocked and reordered merchandise on displays.
Processed payments and managed cash register operations, performing daily opening and closing procedures.