Operated cash registers and handled monetary transactions accurately
Provided excellent customer service by greeting customers and assisting with their inquiries
Managed returns and exchanges efficiently, ensuring customer satisfaction
Maintained a clean and organized checkout area to enhance the shopping experience
Collaborated with team members to ensure smooth store operations
Retail industry
Time management skills
Organization skills
Problem solving skills
Teamwork skills
Critical thinking skills
Customer Service Associate
Target
06.2023 - 06.2023
Company Overview: Retail industry
Customer service clearance tagging
Stocking shelves
Folding merchandise
Attending meetings
Visual merchandising
Retail industry
Education
Bachelor’s Degree Online - teaching
Curtin University
Perth, WA
Year 12 Graduate -
Thomastown secondary college
12.2024
Skills
Time management skills
Organization skills
Problem solving skills
Teamwork skills
Critical thinking skills
Verbal Communication
Listening Skills
Clear Communication
Handling Issues
Phone Skills
Problem-Solving
Communication Skills
Talked with customers at Kmart, providing product information and assistance, Listened to customers and helped with their needs, ensuring a positive shopping experience, Shared information clearly with customers and coworkers, enhancing teamwork and service, Managed tough situations calmly and politely, resolving customer complaints effectively, Used multi-line phone systems and followed good phone manners, ensuring efficient communication, Quickly identified issues and provided solutions, contributing to a smoother checkout process
Dedication
I am dedicated to helping others and will lend a hand whenever needed to ensure effective communication and support.