SARIKA DEVI
Boronia,Australia
Summary
Dynamic professional with experience at Insignia Financial, excelling in high-volume environments. Demonstrated strong attention to detail and effective communication skills while processing superannuation applications. Proven ability to adapt quickly and collaborate with teams, ensuring compliance and operational efficiency. Proficient in SAP and Microsoft Office, consistently delivering quality results.
Overview
7
7
years of professional experience
Work History
Team Member
Insignia Financial
01.2020 - 01.2023
- Processed superannuation withdrawal applications accurately and efficiently
- Handled a high-volume workload with attention to quality and timeliness
- Communicated with customers to verify identity and follow up on required documentation
- Performed administrative duties such as filing, mail handling, and system maintenance
- Maintained accurate records and ensured compliance with data integrity policies
- Utilised enterprise software including SAP for processing and workflow tracking
- Collaborated with internal teams and external stakeholders for smooth operations
- Adapted quickly to policy updates and workflow changes in a fast-paced environment
Medical Receptionist
Pascoe Vale Road Family Clinic
05.2017 - 01.2020
- Scheduled patient appointments via phone and in person
- Prepared consultation rooms and maintained a clean, safe, and confidential workspace
- Registered new patients using Medical Director and Pracsoft software
- Managed patient information, medical records, and insurance claims (Allianz, Medibank, NIB, Bupa, Medicare)
- Handled payments via EFTPOS and cash, along with general mail distribution
- Liaised with external service providers and other medical practices
Event Coordinator – Volunteer
The Salvation Army
03.2016 - 04.2017
- Company Overview: (Camberwell)
- Coordinated with multicultural groups and volunteers for event planning
- Assisted in organizing community programs such as Harmony Day and multicultural dinners
- Provided administrative support including data entry, photocopying, and filing
- Contacted attendees via phone/email and maintained event records using MS Word and Excel
- (Camberwell)
Skills
- Flexible and adaptable in dynamic work environments
- Proficient in Microsoft Office applications
- Strong attention to detail
- Excellent verbal and written communication
- Multitasking and time-management abilities
- Thrives in fast-paced settings
- Reliable team player with a positive attitude
Education Qualifications
- Bachelor of Commerce
- Master of Commerce
- Bachelor of Education
References
Available upon request
Timeline
Team Member
Insignia Financial
01.2020 - 01.2023
Medical Receptionist
Pascoe Vale Road Family Clinic
05.2017 - 01.2020
Event Coordinator – Volunteer
The Salvation Army
03.2016 - 04.2017
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