FATUMA HUSSEIN
Eglinton,WA
Summary
Hardworking and reliable worker with strong customer service skills and experience in fast-paced environments. Able to handle cash transactions, stock shelves, and assist customers efficiently. Quick learner with excellent attention to detail, a friendly attitude, and a commitment to maintaining a clean and organised workspace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker
Jarrah Support
04.2024 - Current
- Assist clients with daily living tasks, personal care, and community access
- Ensure adherence to individual care plans to enhance quality of life
- Promote independence and support clients with physical and mental challenges
- Build strong relationships with clients, family members, and healthcare teams.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Community Service Volunteer
Youth Church Group, Adelaide
02.2019 - 01.2020
- Maintained clean, operational facilities for program needs
- Prepared nutritious snacks and meals for participants
- Demonstrated excellent communication and customer service skills
- Gained experience working with children in an educational setting.
- Maintained clean facilities to better serve program needs.
- Developed and implemented strategies to enhance quality of social services.
- Facilitated cultural exchange and understanding by organizing multicultural events that celebrated diversity.
Childcare Educator
Confident Kids, Avani Jonhi
05.2018 - 06.2018
- Supervised children and ensured adherence to safety standards
- Performed cleaning duties and followed WHS procedures
- Provided meals and adhered to food hygiene standards
- Collaborated with staff regarding children's needs.
- Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
- Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
IV - CHC43115 Certificate IV in Disability
ACM AUSTRALIAN COMMUNITY AND MANAGEMENT COLLEGE
02.2023
Skills
- Customer service and communication
- Cash handling and EFTPOS transactions
- Stocking and inventory management
- Cleaning and maintaining work areas
- Ability to work in a fast-paced environment
- Teamwork and problem-solving
- Following health and safety regulations
Certification
- CHC43115 Certificate IV in Disability
Timeline
Support Worker
Jarrah Support
04.2024 - Current
Community Service Volunteer
Youth Church Group, Adelaide
02.2019 - 01.2020
Childcare Educator
Confident Kids, Avani Jonhi
05.2018 - 06.2018
IV - CHC43115 Certificate IV in Disability
ACM AUSTRALIAN COMMUNITY AND MANAGEMENT COLLEGE
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