Sara Gomez
Kangaroo Point,QLD
Summary
Organized, dedicated, and reliable Administrative Assistant with a successful experience in fast-paced office settings. Detail-oriented with extensive experience in customer service, data entry and office management.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Copywriter
IDEAL TEAM S.A.S
09.2022 - Current
- Composed original written material for various types of publications and submitted for approval by supervisor.
- Wrote advertising online content, adhering to different brands identity and personality.
- Reviewed and edited written material for accuracy and to correct grammar errors.
- Translated written material from Spanish to English.
Administrative Assistant
IDEAL PLASTIC SURGERY
02.2021 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Scheduled patients appointments.
- Assisted development and implementation of new administrative procedures.
- Created and maintained databases to track and record customer data.
Service Coordinator
Sinmente Co.
03.2017 - 03.2020
- Managed and coordinated service team to achieve successful completion of service operation.
- Prepared reports on service performance and key indicators for management review.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Developed and implemented training programs for service personnel to improve individual capabilities and enhance team performance.
Education
Human Resources Management
Areandina
Information And Cultural Services
TAFE
Hospitality Administration And Management
SILK
Skills
- Team Collaboration
- Interpersonal Communication
- Writing
- Creativity
- Organization
- Process optimization
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Copywriter
IDEAL TEAM S.A.S
09.2022 - Current
Administrative Assistant
IDEAL PLASTIC SURGERY
02.2021 - 08.2022
Service Coordinator
Sinmente Co.
03.2017 - 03.2020
Human Resources Management
Areandina
Information And Cultural Services
TAFE
Hospitality Administration And Management
SILK
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