Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Harvey

Melton West,VIC

Summary

Highly dedicated and eager to further my skills and obtain a position in Retail. With a passion for helping people, I am keen to empower and assist customers. Strong multitasker able to handle a number of simultaneous tasks and problems with care and efficiency. With 10+ years working in the retail industry, I have excellent communication skills, am well presented, punctual, reliable and thrive working in a team environment or individually.

Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results.

Overview

18
18
years of professional experience

Work History

Sales Assistant

Bras N Things
07.2022 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Food and Beverage Attendant

Eynesbury Quarter Hospitality
06.2021 - 11.2021
  • Greeting customers, in a kind and confident manner before taking their orders.
  • Cleaning away used crockery, cutlery and glasses.
  • Answering all customer inquiries over the phone and in person.
  • Resetting tables for next service.
  • General maintenance of bar and dining areas.

Function Waitress

Windmill Gardens
05.2021 - 11.2021
  • Greeting customers in a friendly manner before showing them to their seats.
  • Showing attentiveness to the needs of guests in dining area and bar.
  • Delivering food from the kitchen to the guests.
  • Cleaning away used crockery, cutlery and glasses.
  • Answering all customer inquiries.
  • Resetting tables for next function
  • General maintenance of bar and dining areas.

Sales Assistant

Harris Scarfe
04.2009 - 12.2015
  • Cash Handling Transactions - Assisting customers face-to-face and over the phone.
  • Delivered excellent customer service to a wide range of customers from different ages and cultures.
  • Teamwork building and training.
  • Assists in the opening and closing of a retail location which includes but not limited to cash handling and deposits.
  • Informs customers about services available and assesses customer needs.
  • Provided conflict resolution with customers.

Sales Assistant

Target
06.2007 - 05.2009
  • Cash Handling Transactions - Assisted customers face-to-face and over the phone.
  • Greet customers including answering phones and directing customer inquiries to appropriate departments.
  • Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
  • Assisted customer needs and recommended about goods available.
  • Effectively resolved customer complaints in a timely and appropriate manner.

Education

Diploma Of Community Services -

AGB Training
01.2018

VET Retail Operations Certificate I/II - undefined

Claremont College
01.2007

Skills

  • High organization and multi-tasking skills
  • Outstanding creative thinking and problem-solving abilities
  • Excellent oral and written communication skills
  • Work well in a team or individually
  • Proficient in Microsoft Office application Ability to learn quickly on job
  • Well presented
  • Punctual & reliable
  • Cash handling
  • Cash register operation
  • Goal oriented
  • Processing payments
  • Punctuality

Timeline

Sales Assistant

Bras N Things
07.2022 - Current

Food and Beverage Attendant

Eynesbury Quarter Hospitality
06.2021 - 11.2021

Function Waitress

Windmill Gardens
05.2021 - 11.2021

Sales Assistant

Harris Scarfe
04.2009 - 12.2015

Sales Assistant

Target
06.2007 - 05.2009

VET Retail Operations Certificate I/II - undefined

Claremont College

Diploma Of Community Services -

AGB Training

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