Sara Heath
Altona,VIC
Summary
Dynamic and community-connected professional with a proven track record at Williamstown Health & Lifestyle, excelling in high-pressure environments and multitasking. Demonstrates exceptional interpersonal skills and time management, adept at appointment setting and organization. Achieved seamless workflow and enhanced client satisfaction through effective communication and organizational excellence.
Overview
5
5
years of professional experience
Work History
Receptionist Administrator
Williamstown Health & Lifestyle
06.2021 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
Cat Care Attendant
Cat Napping Suburban Retreat
05.2019 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Naturopathy
Southern School of Natural Therapies
Fitzroy, VIC01.2002
Skills
- Excellent interpersonal skills
- Ability to efficiently multitask
- Strong time Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Excels in high pressure environment
- Connected the the local community
Timeline
Receptionist Administrator
Williamstown Health & Lifestyle
06.2021 - Current
Cat Care Attendant
Cat Napping Suburban Retreat
05.2019 - 11.2021
Bachelor of Science - Naturopathy
Southern School of Natural Therapies
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