Sara Himsworth
Andrews Farm,SA
Summary
Dynamic small business owner with extensive experience in customer relations and operations management at Katie's Closet. Proven ability to enhance inventory efficiency and foster strong client relationships. Skilled in online store management and cash handling, consistently delivering exceptional service while maintaining professionalism under pressure.
Overview
2026
2026
years of professional experience
Work History
Owner
Katie's Closet
2016 - Current
- Managed daily operations to ensure efficient inventory management and product sourcing.
- Customer service, attending markets.
- Online store management, cash & POS handling.
Owner
Eye Spy Bags
2012 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Customer service, markets.
- Online store management
- Cash handling & POS experience.
Receptionist Administrator
Gawler Fitness Centre
04.1997 - 09.2007
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Banking and accounts
Customer Service Representative
Big W
02.2002 - 03.2005
- Trained new staff on customer service protocols and best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Production Worker
R.T. Industries
02.2001 - 05.2002
- Organized work to meet demanding production goals.
- Managed inventory levels to prevent production delays.
- Packaging & sorting stock items.
Education
Certificate II - Hospitality, Food & Beverage.
TAFE SA
SA12-2002
No Degree -
Fremont Elizabeth City High School
Elizabeth, SA12-2000
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Customer Service Representative
Big W
02.2002 - 03.2005
Production Worker
R.T. Industries
02.2001 - 05.2002
Receptionist Administrator
Gawler Fitness Centre
04.1997 - 09.2007
Owner
Katie's Closet
2016 - Current
Owner
Eye Spy Bags
2012 - Current
Certificate II - Hospitality, Food & Beverage.
TAFE SA
No Degree -
Fremont Elizabeth City High School
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