Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sara Kasililika

Perth,WA

Summary

Diligent university student focused on legal and political studies with a dedication to prompt project completion and continual adaptation. A team-oriented and reliable collaborator with detailed focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Experience in fine dining hospitality guarantees skilled work under pressure, confident communication and engaged interpersonal skills. This, along with a strong work ethic and passion for career goals ensures quick mastering of new skills with consistent and organised practices.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitperson

Nobu Resturant, Crown Perth
Burswood, WA
11.2023 - Current
  • Greeted customers as they sat at tables, took orders and engaged in meaningful and elaborate conversations to ensure quality and memorable dining experience.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new employees to perform duties.
  • Addressed complaints to kitchen staff and served replacement items.
  • Received payment from customers, processed credit and debit cards and provided change as necessary.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked in with customers throughout their meal to ensure satisfaction with food quality and services rendered.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Assisted co-workers in completing tasks when needed such as taking orders or running food to tables.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Retail Sales Assistant

Myer Department store
Perth, WA
07.2020 - 06.2022
  • Assisted customers with product selection to meet their needs.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Resolved customer complaints in a professional manner.
  • Maintained records related to sales for store management.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Provided support to colleagues in order to ensure smooth running of operations.

Education

J.D. - Law

University Of Western Australia
Perth, WA

Skills

  • Effective and succinct writing ability
  • Proficient communication skills
  • Computer literacy
  • Critical thinking
  • Dynamic interpersonal skills
  • Efficient multitasking skills
  • Strong organizational skills
  • Guest Engagement
  • Relationship Management
  • Check Payment Processing
  • Sales Expertise
  • Cash Handling
  • Point of Sale (POS) System Operations
  • Research
  • Minute Taking
  • Strategic Planning
  • Customer Service
  • Mail Management

Certification

  • Australian Drivers License

References

References available upon request.

Timeline

Waitperson

Nobu Resturant, Crown Perth
11.2023 - Current

Retail Sales Assistant

Myer Department store
07.2020 - 06.2022

J.D. - Law

University Of Western Australia

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Sara Kasililika