Sara Kelly-omara

i know this is a short period of time but i am happy to discuss the reasons as to why!

During my time at UBS my role has consisted of answering and actioning phone calls from customers, Insurance companies and trades. I have also had the responsibility of actioning email inboxes. In my role i work in a very close nit team with claims coordinators, assessors and project coordinators. Some of my daily tasks are meeting and greeting any visitors, setting up and cleaning the board room for meetings, taking phone calls and actioning emails.

• Used patience, skill and various behaviour modification techniques to maintain order and safety.
• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Planned and implemented crafts and other activities to spark interest and enhance development.
• Promoted learning and social development through structured and unstructured playtime.
• Maintained effective schedule balance between rest periods, active play, and instruction.

• Built and maintained positive working relationships with suppliers.
• Leveraged business automation and inventory management tools to facilitate material requirements planning, inventory control and proper accounting.
• Monitored inventory levels of general merchandise to guarantee adequate supply.
• Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Handled equipment, chemicals, and materials properly and with caution.

• Prepared weekly employee work schedules to meet operational needs.
• Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
• Created reports, correspondence and spreadsheets with Microsoft Office programs.
• Cleaned up files regularly by removing outdated information for archival or disposal.
• Tracked file removals and coordinated on-time returns.
• Acted as first point of contact and set appointments for prospective clients.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Learned and adapted quickly to new technology and software applications.