Summary
Overview
Work History
Education
Skills
Timeline
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Sara Khan

Craigieburn,VIC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

28
28
years of professional experience

Work History

Sales/Admin

I Global Lawyers
06.2024 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Enhanced leads performance by developing and implementing strategic sales plans.

Owner/Manager

Spar Express
04.2021 - 02.2022
  • Conducted periodic audits to maintain accuracy in inventory records, leading to minimal discrepancies during annual stocktaking exercises.
  • Streamlined inventory management through regular stocktaking initiatives that ensured sufficient supplies on hand at all times.
  • Accomplished multiple tasks within established timeframes.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Practice Manager/Owner

Narellan Town Medical Centre
07.2016 - 11.2017
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Addressed and remedied all patient or team member issues.
  • Oversaw accounting, budgeting, and financial reporting.
  • Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
  • Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.

Owner

Ziafat Indian Restaurant
01.2007 - 05.2011
  • Managed day-to-day business operations.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Restaurant Manager

Mahfil Indian Restaurant
01.2002 - 01.2007
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.

Customer Service Representative

Commonwealth Bank of Australia, CBA
01.2002 - 01.2007
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Conducted training sessions for new hires, ensuring consistent level of service across team.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Restaurant Manager

Ghazal Indian Restaurant
01.1999 - 12.2002
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Sales Consultant Representative

Colbest Design
01.1999 - 01.2000
  • Collaborated with team members to achieve monthly and quarterly sales targets consistently.
  • Boosted company reputation through exceptional customer service, resulting in increased repeat business.
  • Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
  • Increased sales revenue by implementing effective sales strategies and building strong client relationships.
  • Established long-term relationships with key accounts by maintaining regular communication and addressing concerns promptly.
  • Participated in weekly meetings with management to report on sales progress, discuss strategies for improvement, or highlight successes achieved during the period.

Team Member

Hungry Jacks
01.1997 - 01.1998
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Diploma in Building and Construction -

Real Estate Certificate in Sales -

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Customer Service

Problem-Solving

Attention to Detail

Flexible and Adaptable

Dependable and Responsible

Multitasking

Time Management

Timeline

Sales/Admin

I Global Lawyers
06.2024 - Current

Owner/Manager

Spar Express
04.2021 - 02.2022

Practice Manager/Owner

Narellan Town Medical Centre
07.2016 - 11.2017

Owner

Ziafat Indian Restaurant
01.2007 - 05.2011

Restaurant Manager

Mahfil Indian Restaurant
01.2002 - 01.2007

Customer Service Representative

Commonwealth Bank of Australia, CBA
01.2002 - 01.2007

Restaurant Manager

Ghazal Indian Restaurant
01.1999 - 12.2002

Sales Consultant Representative

Colbest Design
01.1999 - 01.2000

Team Member

Hungry Jacks
01.1997 - 01.1998

Diploma in Building and Construction -

Real Estate Certificate in Sales -

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