Summary
Work History
Education
Skills
References
Timeline
Generic

Sara Manoel

Sydney,NSW

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure! known for high productivity and efficient task completion. Possess specialized skills in regulatory compliance, environmental impact assessments, and waste management protocols. Excel in communication, problem-solving, and adaptability, ensuring effective enforcement of environmental policies and regulations.

Work History

Customer Service Representative

WIZZERS REPAIRS
Mount Druitt
  • Demonstrated excellent communication skills by providing timely responses to telephone inquiries, assisting customers and associates with questions regarding product availability or order status.
  • Thrived in a service-oriented company by effectively interacting with customers of diverse backgrounds.
  • Resolved customer complaints promptly and efficiently.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Self Employeed

Lash me up
Sydney, nsw
  • Schedule client appointments and time-management
  • Accept payments, recording daily cash flow and prepare bank deposits
  • Respond to customer inquires and fulfilling their needs
  • Develop new styles and techniques.

Store Manager

RASHAYS
Wetherill Park, Stockland
  • Hired, trained, and coached 50+ staff members on customer service skills, beverage knowledge, and health & safety standards
  • Complete restaurant opening and closing procedures and manage deposits
  • Produces weekly reports detailing rosters, sales trends and forecast
  • Consistently exceed daily, weekly, and monthly sales target while maintaining costs & labour
  • Schedule and direct staff in daily work assignments to maximise productivity
  • Effectively resolved problems/ concerns to the satisfaction of all involved parties
  • Coordinate inventory, invoicing, accounts receivable, stock-take, stock-ordering and cost control program
  • Quickly and effectively solved customer challenges.

Parking Officer

CUMBERLAND CITY COUNCIL
  • Entered and retrieved information related to vehicle registration, identification, and status.
  • Patrolled assigned areas by vehicle and on foot, ensuring public compliance with parking ordinances.
  • Prepared and maintained all required records
  • Worked effectively in a team to meet daily tasks
  • Used great communication skills with proven ability to deal with conflict in sensitive situations
  • Monitored, patrolled, and enforced compliance with legislative parking and litter prevention requirements in the area.
  • Educated the community on parking issues, safe parking and littering matters.

Community Enforcement Officer

HAWKESBURY CITY COUNCIL
Hawkesbury
  • Drafted detailed reports on investigation findings and submitted them to appropriate authorities.
  • Ensured proper enforcement of safety regulations and laws.
  • Interviewed witnesses, victims and suspects in order to obtain information pertinent to investigations.
  • Responded to animal control related calls and complaints from the public.
  • Assisted in the capture of stray animals using humane trapping techniques.
  • Used investigative sources to gather information related to animal-related complaints and issues.
  • Enforced park rules and regulations, issuing citations as necessary.

Education

EMMAUS CATHOLIC COLLEGE

SYDNEY UNIVERSITY

LASH ARTIST

RESPONSIBLE SERVICE OF ALCOHOL (RSA)

Completed with training

FIRST AID & CPR

Currently undertaking

CERTIFICATE IV IN GOVERNMENT INVESTIGATIONS

Skills

  • Complaint resolution
  • Microsoft Office expertise
  • Data Entry
  • Information Security

References

References available upon request.

Timeline

Customer Service Representative

WIZZERS REPAIRS

Self Employeed

Lash me up

Store Manager

RASHAYS

Parking Officer

CUMBERLAND CITY COUNCIL

Community Enforcement Officer

HAWKESBURY CITY COUNCIL

EMMAUS CATHOLIC COLLEGE

SYDNEY UNIVERSITY

LASH ARTIST

RESPONSIBLE SERVICE OF ALCOHOL (RSA)

Completed with training

FIRST AID & CPR

Currently undertaking

CERTIFICATE IV IN GOVERNMENT INVESTIGATIONS

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Sara Manoel