Sara Nasrollahi
Melbourne,VIC
Summary
Highly motivated and results driven Professional with over five years of experience across retail and business management. Proven track record of entrepreneurial initiative, successfully launching and operating a business while managing full time studies. Demonstrated expertise in team leadership, budget optimisation and driving sales growth, highlighted by leading a 6-member team to achieve a 40% increase in sales within two months. Strong communicator adept at time management, staff development and maintaining high standards of operational compliance. Quick learner and always willing to expand my knowledge, learning new skills.
Overview
6
6
years of professional experience
Work History
Manager
DELI PLUS
Preston, VIC
10.2021 - Current
- Oversee daily store operations while balancing academic commitments, demonstrating exceptional time management.
- Drive recruitment efforts by scheduling interviews, conducting comprehensive reference checks and onboarding top talent.
- Monitor budgets and expenditures strictly to ensure cost effectiveness without compromising on quality.
- Delegate tasks efficiently by assessing individual team skill sets to optimize daily operational productivity.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Guarantee strict compliance with all relevant retail laws, industry standards, and health regulations.
- Led daily operations to enhance customer satisfaction and store efficiency.
Manager/ Business operator
Deli House
Preston, VIC
09.2023 - 06.2026
- Managed end-to-end vendor relationships, negotiating contracts to secure competitive pricing and ensuring timely delivery of goods.
- Led cross-functional teams to enhance operational efficiency and streamline project execution.
- Conducted constructive performance reviews, providing actionable feedback to foster staff development and retention.
- Maintained budgetary oversight to control costs and boost profitability.
- Ensured total alignment with regulatory frameworks and compliance standards.
Salesperson
Pasta Deli
Doncaster East, VIC
11.2020 - 03.2022
- Maintained deep product knowledge to educate customers on features, benefits, and personalised recommendations.
- Cultivated strong customer relationships to drive repeat business and enhance loyalty.
- Assisted customers in selecting products, providing knowledgeable recommendations and personalized service.
- Developed and executed tailored sales strategies to consistently meet and exceed monthly sales quotas.
- Resolved customer complaints swiftly and tactfully, ensuring a high rate of customer satisfaction and repeat business.
- Cultivated strong customer relationships through dedicated, personalized service.
Education
Bachelor of Agriculture -
University of Melbourne
Melbourne, VICDiploma of General Studies -
University of Melbourne
Melbourne, VICHigh School Diploma - undefined
Balwyn High School
Skills
- Leadership & Management: People Management, Team Leadership, Staff Training & Development, Performance Reviews
- Sales & Strategy: Product Management, Customer Relationship Building, Strategic Planning
- Personal Attributes: Advanced Time Management, Researching, Problem-Solving
- Customer service
- Decision-making
- Relationship building
- Verbal and written communication
- Customer relationship management (CRM)
Languages
English: Fluent
Persian: Native / Bilingual
Timeline
Manager/ Business operator
Deli House
09.2023 - 06.2026
Manager
DELI PLUS
10.2021 - Current
Salesperson
Pasta Deli
11.2020 - 03.2022
High School Diploma - undefined
Balwyn High School
Bachelor of Agriculture -
University of Melbourne
Diploma of General Studies -
University of Melbourne