Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Training
Timeline
Generic

Khadija Ibrahim Mohammed Ibrahim

Sidi Gaber,Alexandria

Summary

Dynamic and results-driven pharmacist with extensive experience at Ibrahim Younis Pharmacy, excelling in medication management and customer service. Proven track record in enhancing patient satisfaction and loyalty through effective staff training and relationship building. Committed to regulatory compliance and fostering a collaborative team environment.

Overview

2026
2026
years of professional experience

Work History

Owner/Pharmacist

Ibrahim Younis Pharmacy
Omdurman
01.2001 - Current
  • Supervision, supply, and management.
  • Managed daily operations of business, including hiring and training staff.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Pharmacist

Ministry of Health
Kassala State
01.1997 - Current
  • Analyzed physician's medication orders for correctness according to policy guidelines.
  • Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.

Drug Supply Representative

Ministry of Health
Kassala State
01.2009 - 01.2023
  • Provided customer service by answering product and service-related questions.
  • Demonstrated strong problem-solving skills when faced with challenging situations or complex inquiries from customers.

Lecturer

Therapeutics Course - University of Kassala, Faculty of Medicine
01.2009 - 12.2009
  • Facilitated discussion forums among students on topics related to course material.
  • Attended conferences and workshops to stay up-to-date on best practices in higher education.

Senior Pharmacist

Kassala Teaching Hospital
10.1997 - 05.2003
  • Conducted in-service training sessions for staff members on proper medication dispensing techniques.
  • Communicated with physicians regarding changes in medication regimens for patients.

Part-time Lecturer

University of Kassala, Faculty of Medicine
Kassala
01.1997 - 01.1999
  • Pharmacology Course.
  • Delivered lectures to undergraduate and graduate classes of varying sizes.
  • Guided students on course selection, career planning, and other educational matters.

Pharmacist

Zakat Chamber Pharmacy
Kassala State
01.1997 - 09.1997
  • Performed administrative duties such as updating patient information or submitting insurance claims forms.
  • Analyzed physician's medication orders for correctness according to policy guidelines.

Owner

Tajoj Pharmacy
Kassala Market
  • Supervision, supply, and management
  • Conducted performance reviews for employees regularly.
  • Ensured compliance with applicable laws and regulations related to business operations.

Education

Fellowship - Pharmaceutical Services

Sudan Medical Specialization Board
Khartoum, Sudan
01.2013

Master's - Public Health and Tropical Medicine

Academy of Medical Sciences
Khartoum, Sudan
01.2007

Bachelor of Pharmacy - Pharmacy

University of Khartoum
Khartoum, Sudan
01.1996

Skills

  • Medication management
  • Patient counseling
  • Inventory control
  • Regulatory compliance
  • Staff training
  • Customer service
  • Team leadership
  • Problem-solving
  • Relationship building

References

References available upon request.

Volunteer Experience

Friends of Diabetes Patients Association, General Secretary, Kassala, 1997, 2002, Voluntary work

Training

  • Training course in medical supply on scientific principles of storage (22-26 November 1997)
  • National Strategy Conference for Diabetes - Khartoum, 2001
  • Training course in pharmaceutical supply management - Medical Supplies (27 Jan - 1 Feb 2001)
  • National Diabetes Program Conference - Medical Specialization Board, Khartoum, March 2002
  • Conference on Pharmaceutical Services Modernization (Clinical Pharmacy Training) - 29-31 May 2001
  • Training course on TB-HIV - Academy of Medical Sciences, Khartoum (18-27 Jan 2005)
  • Pharmaceutical Administration Fundamentals Training - Malaysia (29 April - 12 May 2008)
  • Research Methodology Course - Medical Supplies (3-14 August 2008)
  • Owner, Manager, and Supervisor of Ibrahim Younis Modern Medical Clinics Complex - since 2009

Timeline

Drug Supply Representative

Ministry of Health
01.2009 - 01.2023

Lecturer

Therapeutics Course - University of Kassala, Faculty of Medicine
01.2009 - 12.2009

Owner/Pharmacist

Ibrahim Younis Pharmacy
01.2001 - Current

Senior Pharmacist

Kassala Teaching Hospital
10.1997 - 05.2003

Pharmacist

Ministry of Health
01.1997 - Current

Part-time Lecturer

University of Kassala, Faculty of Medicine
01.1997 - 01.1999

Pharmacist

Zakat Chamber Pharmacy
01.1997 - 09.1997

Owner

Tajoj Pharmacy

Fellowship - Pharmaceutical Services

Sudan Medical Specialization Board

Master's - Public Health and Tropical Medicine

Academy of Medical Sciences

Bachelor of Pharmacy - Pharmacy

University of Khartoum

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Khadija Ibrahim Mohammed Ibrahim