SARA PARRY
Chester,Flintshire
Summary
Energetic self-starter and team builder with a proven track record in marketing, database management, design, and digital content creation. Skilled in navigating high-stress situations and achieving goals on time. Responsible, detail-oriented, and passionate about delivering outstanding quality and service. Strong time management skills and a quick learner, always eager to acquire new skills and knowledge. Currently on a working holiday visa, travelling Australia, and seeking opportunities to expand my expertise and skills.
Overview
9
9
years of professional experience
Work History
Digital Coordinator
Purple Story
07.2022 - 06.2024
- As a Digital Coordinator, I was involved with various aspects of marketing and digital content management
- In marketing, I provide essential support for social media activities and create engaging newsletters that resonate with our audience and reflect the brand's voice
- Additionally, I oversee a database of over 1,000 contacts, ensuring it remains up-to-date and effectively segmented for targeted campaigns through regular maintenance and data cleansing
- In the realm of design, I was responsible for creating visually appealing marketing materials, including images, advertisements, brochures, and proposals
- This requires a keen eye for detail and a deep understanding of the brand's identity and message
- My design work supports the overall marketing strategy and enhances brand recognition and engagement
- A substantial part of my role involves managing digital content
- I transform our digital content films into online courses
- So far, I've converted 126 films into 6 digital courses on leadership, communication, time management, and looking after yourself
- Ensuring the courses are engaging, informative, and align with our company values and objectives
- I upload these courses to various platforms, including YouTube and our learning platform SIDEWAYS, and conduct regular gap analyses to identify areas where we can improve or expand our content offerings
- Additionally, I lead various projects to help our clients and create a stronger working relationship
- For example, I converted a hospitality client's induction book into a digital course compatible with their L&D system, streamlining their onboarding process and improving new employee training
- I also developed a comprehensive Skills Matrix for the client, covering all job roles within the company, which helped identify skill gaps and training needs
- My project work requires a blend of creativity, technical skills, and project management abilities to ensure successful delivery and contribute to the company's growth and success.
Manager of Salon / Senior Technician
Nailista
07.2015 - 06.2022
- In my time at Nailista, I developed a comprehensive skill set in salon management and advanced technical proficiency, which I am eager to expand in a new role
- I led recruitment efforts, successfully hiring and onboarding new staff, and trained new joiners in salon procedures and processes while conducting thorough probationary performance reviews
- Additionally, I drafted, presented, and coordinated staff meetings, effectively coached and mentored junior team members, and regularly assessed their knowledge and skills
- I addressed performance and customer service gaps with targeted training and corrective actions
- Managing a team of 6-12 members of staff, I oversaw average weekly takings of £6,000 - £12,000
- My responsibilities included managing inventory orders, monitoring stock levels, and tracking expenses to ensure optimal supply levels and budget adherence
- I also conducted meticulous quality and safety checks on all equipment to ensure compliance with safety standards and proper working order
- Furthermore, I was responsible for building and maintaining strong customer relationships, developing and implementing marketing strategies, and handling conflicts and disputes effectively
- My role involved overseeing employee schedules, managing the customer appointment calendar, handling company communications, including answering emails and phone calls, scheduling appointments, and resolving customer complaints with professionalism
- I consistently adapted to new trends and technologies in the beauty industry to keep the salon competitive and up-to-date.
Waitress
La Tasca
05.2015 - 11.2016
- Working at La Tasca provided me with a dynamic and challenging environment where I quickly developed essential skills
- I created a customer experience by serving each guest with a sincere, positive, and enthusiastic attitude
- I retained knowledge of current menu items, ingredients, and preparation methods, enabling me to make informed recommendations to guests
- I consistently enquired about guest satisfaction, anticipated additional needs, and happily creating a personalized dining experience
- My role required me to maintain an impeccable Front of House (FOH) by cleaning and organizing the host stand and dining area regularly
- I greeted and seated guests efficiently to establish prompt, high-quality service
- Additionally, I honed my multitasking and time management skills by balancing multiple tables and responsibilities simultaneously
- I developed strong communication and teamwork abilities, working closely with kitchen staff and fellow servers to ensure a seamless dining experience
- My experience at La Tasca enhanced my problem-solving skills, allowing me to handle customer complaints and special requests with professionalism and poise.
Education
Level 3 Award in Education and Training -
Coleg Cambria
Northop, FLN01.2022
NVQ Level 3 in Beauty Therapy -
Chester Beauty Academy
01.2016
NVQ Level 2 in Beauty Therapy -
Chester Beauty Academy
01.2015
Certificate in Employment Rights and Responsibilities -
Total People
01.2014
GCSEs -
Mold Alun School
01.2013
Skills
- Social media support
- Newsletter creation
- Database management
- Marketing materials design
- Digital content creation
- Gap analysis
- Customer support
- Project management
- Recruitment and Onboarding
- Leadership and Team Development
- Inventory and Expense Management
- Quality and Safety Assurance
- Scheduling and Customer Service
- Customer Relationship Management
Timeline
Digital Coordinator
Purple Story
07.2022 - 06.2024
Manager of Salon / Senior Technician
Nailista
07.2015 - 06.2022
Waitress
La Tasca
05.2015 - 11.2016
Level 3 Award in Education and Training -
Coleg Cambria
NVQ Level 3 in Beauty Therapy -
Chester Beauty Academy
NVQ Level 2 in Beauty Therapy -
Chester Beauty Academy
Certificate in Employment Rights and Responsibilities -
Total People
GCSEs -
Mold Alun School