Sara Rose Byrne
Gordon,Australia
Summary
With a proven track record at NDIA, I excel in procurement support and incident management, showcasing strong critical thinking and effective communication. My experience spans from enhancing data management processes to leading procurement system support, significantly improving operational efficiency.
Overview
7
7
years of professional experience
Work History
APS4 Procurement Officer & Procurement System Support
NDIA
10.2024 - Current
- Lead: Jira Ticket Management, Contracts & POs Approval, Admin for the ESS support and Compliance Team
- Support: Reporting in ESSentials, New PO Register, Saved PO Review, Saved Confirmation, Saved Contract, ESSential SoPs, Panel List, Product category, Delegation and GL Report Maintenance
- Manage: Contracts with Errors, ESSentials Training Register, Internal Records Management filing
- Undertake: ESS super-user training, Cert iv Procurement
APS4 Passport Client Service and Support Officer/Passport Case Officer
Department Of Foreign Affairs and Trade – Passport Office
11.2021 - 01.2024
- Communicate effectively (orally and in writing) with members of the public, relevant authorities (such as Australia Post) and other government agencies
- Perform routine passport client interviews, for Australian travel documents
- High speed and accurate data entry, document preparation, scanning, personalisation, crop, document/photo exceptions re-work
- Deliver courteous, prompt and professional client service in providing guidance to the public on travel document matters and document legalisation processes
- Assist in the travel document production workflow, i.e.: scanning/ cropping photos, ensure data quality prior to the issue of Australian travel documents
- Perform data verification of paper-based travel document applications to online forms
- Prepare/sort evidence documents, attachments to travel document applications, prior to the issue of Australian travel documents
- Perform client service, notarial duties, personalisation support, custodian and telephone enquiries
- Undertake Quality Assurance checks of travel documents in including application forms prior to and post print of travel documents
- Undertake the duties of cashier including daily financial reconciliations
APS4 Non-ICT Procurement Officer
Department Of Education
06.2021 - 11.2021
- Company Overview: The Accountability and Strategy team in the Delivery, Accountability and Relationship Branch is embedded in the Financial Management Division and supports the department to undertake procurement activities in line with all legislative requirements and policy frameworks and ensures that best practice for both activities is embedded into the department
- Liaising and communicating with internal and external stakeholders to successfully onboard Non-ICT contractors following completion of request for quote processes, and manage workflow through various departmental systems
- Assisting with the provision and advice on procuring Non-ICT contractors in the department
- Assist with the creation of shopping carts, contracts and purchase orders in the HUB to facilitate payment of invoices received by suppliers
- Assist with maintaining excel based contract registers to produce timely and accurate reports and monitor contract status
- Assist with other ad-hoc tasks as required
- The Accountability and Strategy team in the Delivery, Accountability and Relationship Branch is embedded in the Financial Management Division and supports the department to undertake procurement activities in line with all legislative requirements and policy frameworks and ensures that best practice for both activities is embedded into the department
APS4 Accounts Receivable/Debt Officer
Department of Agriculture, Water and the Environment
12.2020 - 05.2021
- Assist the team supervisor of ARDM (Accounts Receivable Debt Management) in range of debt management, invoicing receipting, and reconciliation responsibilities
- Undertake high level data entry processing duties
- Provide high level of customer support to the ARDM helpdesk
- Process and reconcile invoice uploads in the finance system
- Maintain client accounts and undertake client account reconciliations in the finance system
- Conduct research and investigation into customer accounts relating to invoices and payments
- Assist in end of month requirements, including allocations, receipting, journaling and invoicing
- Assist in reviewing and posting of accounts receivable transactions ensuring compliance with relevant policies and guidelines
- Assist in updating working procedures in ARDM as changes occur
- Maintain productive working relationships with internal and external stakeholders
Children's Services Administration and Accounts Officer
YWCA Canberra
07.2018 - 10.2019
- Debt Collection
- Invoicing
- Banking
- Data Entry - Management of Accounts
- Familiarisation with Centrelink, Child Care Subsidy Legislation & Qikkids software
- Liaison with vulnerable people, clients, software providers and Government organisations
Education
Year 12 -
Mackillop Catholic College
CanberraSkills
- Procurement support
- Operating systems
- Incident management
- Strong critical thinking capabilities
- Basic math and calculation
- Data management proficiency
- Written and oral communication
Personal Information
Date of Birth: 15/07/1996
Timeline
APS4 Procurement Officer & Procurement System Support
NDIA
10.2024 - Current
APS4 Passport Client Service and Support Officer/Passport Case Officer
Department Of Foreign Affairs and Trade – Passport Office
11.2021 - 01.2024
APS4 Non-ICT Procurement Officer
Department Of Education
06.2021 - 11.2021
APS4 Accounts Receivable/Debt Officer
Department of Agriculture, Water and the Environment
12.2020 - 05.2021
Children's Services Administration and Accounts Officer
YWCA Canberra
07.2018 - 10.2019
Year 12 -
Mackillop Catholic College
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