Sara Testini
Brisbane
Summary
Equipped with strong problem-solving abilities, willingness to learn. Poised to contribute to team success and achieve positive results. Hardworking and passionate job seeker with strong organizational skills. Ready to tackle new challenges with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Restaurant San Michele
11.2022 - 01.2025
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Processed orders and sent to kitchen employees for preparation.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Housekeeping Room Attendant
Hotel Spol
05.2021 - 10.2022
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
- Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
- Washed and put away kitchen dishes, utensils and glassware.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Hotel Front Desk Receptionist
Hotel Bernina
01.2019 - 02.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Developed and maintained positive relationships with guests for satisfaction.
- Collected room deposits, fees, and payments.
Public Relations Member
Baia Imperiale
06.2018 - 10.2018
- Coordinated successful events that generated positive media attention.
- Collaborated with cross-functional teams to integrate public relations efforts into overall marketing plans.
- Enhanced discotheque reputation by implementing strategic public relations campaigns.
Education
High School Diploma -
IPIA B. Pinchetti
Tirano, Italy 06-2019
Skills
- Strong multitasking
- Team collaboration
- Table setting arrangements
- Reliability and punctuality
- Performance improvement
- Time management
- Active listening
Certification
Responsible Service of Alcohol (RSA)
Languages
English
Limited Working
Italian
Native or Bilingual
Timeline
Waitress
Restaurant San Michele
11.2022 - 01.2025
Housekeeping Room Attendant
Hotel Spol
05.2021 - 10.2022
Hotel Front Desk Receptionist
Hotel Bernina
01.2019 - 02.2020
Public Relations Member
Baia Imperiale
06.2018 - 10.2018
High School Diploma -
IPIA B. Pinchetti
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