Sara Thawerbhoy
Avalon Beach
Summary
Knowledgeable front of house employee with solid background in hospitality. Successfully managed guest services, contributing to high level of customer satisfaction. Demonstrated expertise in conflict resolution and maintaining welcoming environment. Proven ability to adapt to dynamic settings and collaborate with team members to achieve service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner / Manager
The Healzone
06.2024 - 12.2024
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Barista
Finbox Cafe
06.2021 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Wait Staff and Bartender
Ryan's Hotel
08.2020 - 06.2023
- Duties include greeting and seating guests, taking food and beverage orders, resetting tables, serving bar patrons beer, wine, and mixed beverages, maintaining a safe and clean bar area, and restocking inventory as needed
Residential Cleaner
The Clarity Co.
09.2020 - 04.2021
- Duties included maintaining and providing the highest level of quality cleanliness and appearance of homes and businesses
Surf Instructor
Surf Camp Australia
12.2017 - 01.2020
- Job responsibilities included ensuring safety of clients in high-risk environment, maintaining relationships with clients before and after lessons, and equipment inventory
Pizza Chef
The Sand Bar
06.2018 - 10.2018
- Duties included setting up and breaking down the kitchen each day, prepping all ingredients for the evening food service, preparing and cooking all pizza order tickets during dinner service and ensuring the highest quality of cleanliness and appearance of the kitchen
Wait Staff
Blue Label Crue Staffing
10.2016 - 08.2017
- Set up and break down special events
- Maintain sanitation, safety, and alcohol beverage control policies
- Ensure the guests have an enjoyable experience
Wait Staff and Hostess
True Food Kitchen
09.2016 - 08.2017
- Greeted guests personally and on the telephone and handled all booking enquiries and reservations
- Provided table service and assisting other wait staff, kitchen, and bar staff when and as needed
Education
Bachelor of Health Science - Naturopathy
Torrens University
Sydney, NSW11-2028
Leadership and Management -
Lloyds International College
Sydney, NSW02.2021
Bachelor of Psychology -
University of Colorado
Boulder, Colorado05.2017
Certification
RSA/RCG Competency card
Working with Children Check
Timeline
Cleaner / Manager
The Healzone
06.2024 - 12.2024
Barista
Finbox Cafe
06.2021 - 06.2024
Residential Cleaner
The Clarity Co.
09.2020 - 04.2021
Wait Staff and Bartender
Ryan's Hotel
08.2020 - 06.2023
Pizza Chef
The Sand Bar
06.2018 - 10.2018
Surf Instructor
Surf Camp Australia
12.2017 - 01.2020
Wait Staff
Blue Label Crue Staffing
10.2016 - 08.2017
Wait Staff and Hostess
True Food Kitchen
09.2016 - 08.2017
Bachelor of Health Science - Naturopathy
Torrens University
Leadership and Management -
Lloyds International College
Bachelor of Psychology -
University of Colorado
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