Summary
Overview
Skills
Certification
Education
Work History
Timeline
Hi, I’m

Sara Torrisi-Turner

Rockhampton,QLD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
years of professional experience

Skills

  • POS System Operation
  • Patient Counseling
  • Resolving Complaints
  • Answering customer questions
  • Verifying orders
  • Product restocking
  • Cash Handling
  • Organizing supplies
  • OTC Recommendations
  • Payment Processing
  • Critical Thinking
  • Medication Dispensing
  • Till Counting
  • Processing Orders
  • Pharmacy File Management
  • Filing Documents
  • Operating Register
  • Workplace Safety
  • Labeling and Counting
  • Outdated Medication Protocols

Certification

  • Certificate II in Community Pharmacy, The Pharmacy Guild of Australia - 04/2017

Education

Central Queensland University
, Rockhampton, QLD

Bachelor of Science from Psychological Science
11.2027

Work History

Live Life Gracemere Shopping World

Pharmacy Assistant
02.2020 - 03.2021

Job overview

  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Greeted customers at counter and provided excellent customer service.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Generated labels for prescriptions and maintained accurate records.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered questions regarding medication instructions and usage.
  • Input patient information into computer system for prescription orders.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.

Thuringowa Discount Drug Store
Townsville, QLD

Pharmacy Assistant
06.2019 - 02.2020

Job overview

  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Greeted customers at counter and provided excellent customer service.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Generated labels for prescriptions and maintained accurate records.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered questions regarding medication instructions and usage.
  • Input patient information into computer system for prescription orders.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.

Hermit Park Shopping Centre Pharmacy
Townsville, QLD

Pharmacy Assistant
11.2016 - 03.2019

Job overview

• Kept pharmacy counter and related are as clean, neat and organized.
• Merchandised over-the-counter goods and rotated stock.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, always preserving confidentiality.
• Assisted pharmacists in maintaining well-organized and clean pharmacy environment for optimal workflow.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Assisted pharmacy staff with preparing medications and filling orders.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Re-stocked shelves with prescribed medications and health care products.
• Greeted customers at counter and provided excellent customer service.
• Organized pharmacy is a to maintain clean and orderly environment.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Timeline

Pharmacy Assistant

Live Life Gracemere Shopping World
02.2020 - 03.2021

Pharmacy Assistant

Thuringowa Discount Drug Store
06.2019 - 02.2020

Pharmacy Assistant

Hermit Park Shopping Centre Pharmacy
11.2016 - 03.2019

Central Queensland University

Bachelor of Science from Psychological Science
Sara Torrisi-Turner