Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafe Worker
Senso Espresso
Cannington, WA
06.2022 - Current
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Adhered to company food, safety, quality and sanitation policies.
Responded to customer concerns efficiently, accurately and with detailed information.
Cafe Manager
Cookies & Coffee
Petaling Jaya, Malaysia
03.2019 - 12.2019
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Trained new employees in operational procedures and modeled duties for front and back house positions.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved problems or concerns to satisfaction of involved parties.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Training Coordinator
Ampersand Advisory Sdn. Bhd.
Kuala Lumpur, Malaysia
11.2018 - 02.2019
Managed training calendars to inform participants of upcoming training session topics and dates.
Coordinated training session logistics by preparing equipment and securing facilities.
Assessed training needs through surveys, interviews with employees or focus groups.
Product Consultant
Techactions
Kuala Lumpur, Malaysia
03.2018 - 11.2018
Created and maintained product marketing plans to increase sales and revenue.
Maintained thorough understanding of marketplace, competitors and industry trends to identify new business and marketing opportunities.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
Bachelor of Business And Enterprise - Accounting
Southern Cross University
Perth, WA
12-2024
Bachelor of Commerce - Finance & Accounting
University of Western Australia
Perth, WA
06-2023
Diploma in Business -
HELP University
Kuala Lumpur, Malaysia
01.2022
Skills
Invoice balancing
Cafe operations
Financial records oversight
Cost monitoring
Hiring and training employees
Cafe inventory
Auditing procedures
Payroll management
Espresso machine operation
Opening and closing duties
Coffee equipment management
Friendly and outgoing
Languages
English
Native/ Bilingual
Bahasa Malaysia
Native/ Bilingual
Certification
Industry 4.0 – Artificial Intelligence, Robotics and Automation, National University of Singapore (NUS) - 2021
Intellectual Property Basics for Entrepreneurs & Innovators, National University of Singapore (NUS) - 2021
SEAFORE Journalism Masterclass Series, Kini Academy - 2021
Timeline
Cafe Worker
Senso Espresso
06.2022 - Current
Cafe Manager
Cookies & Coffee
03.2019 - 12.2019
Training Coordinator
Ampersand Advisory Sdn. Bhd.
11.2018 - 02.2019
Product Consultant
Techactions
03.2018 - 11.2018
Bachelor of Commerce - Finance & Accounting
University of Western Australia
Diploma in Business -
HELP University
Industry 4.0 – Artificial Intelligence, Robotics and Automation, National University of Singapore (NUS) - 2021
Intellectual Property Basics for Entrepreneurs & Innovators, National University of Singapore (NUS) - 2021
SEAFORE Journalism Masterclass Series, Kini Academy - 2021
Bachelor of Business And Enterprise - Accounting
Southern Cross University
Similar Profiles
Gaspare PattiGaspare Patti
Cameriere di ristorante at Ottavo SensoCameriere di ristorante at Ottavo Senso