Sarabjit Singh Bains
Moss Vale,NSW
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Manager
Puspinder
01.2023 - Current
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Implemented successful strategies to increase customer satisfaction.
- Developed and implemented promotional strategies to increase occupancy.
Director
Montys Diner
07.2020 - Current
- Monitored and coordinated workflows to optimize resources.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Director
Coolabah Tree Cafe Sutton Forest
01.2018 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
- Booked guests for on-air interviews and assigned stories to reporters to manage coverage and schedule needs.
Education
MBA - Marketing, Human Resources
PUNJAB UNIVERSITY
CHANDIGARH03.2005
BBA - Management
Guru Nanak Dev University
Amritsar Punjab India03.2003
Skills
- Finance and Accounting Operations
- Managing Files and Records
- Productivity Performance
- Managing Reception
- Budget Controls
- Managing Multiple Tasks
- Customer Relationship Management
- Employee Training
- Sales and Marketing
Timeline
Manager
Puspinder
01.2023 - Current
Director
Montys Diner
07.2020 - Current
Director
Coolabah Tree Cafe Sutton Forest
01.2018 - Current
MBA - Marketing, Human Resources
PUNJAB UNIVERSITY
BBA - Management
Guru Nanak Dev University