Summary
Overview
Work History
Education
Skills
Tools
Websites
Certification
Personal Information
Accomplishments
Languages
Affiliations
Timeline
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Saradha Ramalingam

Sydney,Australia

Summary

Dynamic Test Lead with a proven track record at IAG, Westpac, and NSWEC, excelling in functional testing, user acceptance testing, and defect management. Recognized for outstanding contributions in multiple organizations, I leverage agile methodologies and relationship-building skills to drive successful project outcomes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

UAT Test Lead

IAG
05.2023 - Current
  • Identified UAT test scope with business users and technical teams’ input.
  • Created and managed UAT tests in JIRA.
  • Coordinated with the business testers to provide any training necessary, set up relevant access and walked through test cases to facilitate successful testing.
  • Worked with tech teams to communicate bugs, triage and work towards getting sign-off.
  • Played a key part in the successful implementation of changes in 4 key business areas.
  • Achievement: Received 8 Shout Outs.

Test Lead

Westpac Banking Corporation
01.2022 - 04.2023
  • Working along with BAs and Data Analysts to prepare test scenarios for a wide variety of remediation in order to avoid negative customer impact for thousands of customers.
  • Coordinated and facilitated UAT with the users on the Unpresented cheque system.
  • Introduced best practices to the team in testing by using tools such as JIRA and Xray to record the test cases, defects and prepare test summary.
  • Preparing and executing test scenarios for the uniquely designed Unpresented Cheque system using MS Access. This involved data testing, verification and validation using queries similar to SQL.
  • Preparing customer letters using Mail Merge as an additional responsibility.
  • Documented the steps to execute various tools developed in the project for Banker/Business user consumption using Confluence.
  • Working in Agile using Scrum methodology. Also managed scrum board and headed daily scrum as an additional responsibility.
  • Achievement: Won 6 GEM awards in Westpac, including an award for the Best Performer.

Senior Test Analyst/Test Lead

IAG (through AccessHQ)
09.2020 - 12.2021
  • Worked on two projects simultaneously, performing two different roles.
  • Lead the planning and execution of System Integration testing, regression testing and providing support for UAT.
  • Worked closely with Business Analysts, developers, and business users as part of daily responsibilities.
  • Coordinated with multiple development teams to prepare the UAT environment and worked with the Business users to execute, record and report UAT.
  • Worked with multiple technologies including Mainframe, Postman, and Kana CRM.
  • Performed API testing using Postman and verified multiple JSON and XML Payloads to ensure the data integration.
  • Prepared test plan, test summary report, RTM and maintaining dashboard to showcase the metrics of testing performance.
  • Used JIRA and ZEPHYR for test case execution and Defect logging and tracking.

Test Lead

NSW Election Commission (through AccessHQ)
09.2019 - 08.2020
  • Fronted the planning and execution of System testing, Compatibility testing, regression testing and provided support for SIT and UAT.
  • Worked closely with the Business Analyst and identified design discrepancies which helped in the development and delivery of a seamless product.
  • Prepared test plan, test summary report and maintained dashboard in Microfocus ALM tool to showcase the metrics of testing performance.
  • Prepared and executed the test cases for Functional testing, End to End testing and regression testing.
  • Performed Compatibility testing on various browsers, operation systems and devices including Desktop, Mobile and Tablet using Crossbrowsertesting and Browserstack tool.
  • Achievement: Won the Quality Human award from AccessHQ.

Digital Test Analyst

NSW Department of Finance, Services and Innovation (through Avocado Consulting)
09.2017 - 05.2018
  • Performed digital testing of the Digital Drivers Licence app on Android and iOS platforms.
  • Performed API testing using Postman.
  • Performed Automation testing using the cloud platform called Perfecto.
  • Prepared and executed the test cases for Functional testing, End to End testing and regression testing.

Agile Test Analyst

AMP (through Avocado Consulting)
03.2015 - 11.2015
  • Risk Based Testing, Regression Testing, Functional End to End Testing, System Integration testing, System testing, UAT and Production Verification Testing.
  • Worked within two concurrent frameworks - Agile and Rapid Delivery.
  • Worked on 3 applications – Lodgement Centre, Application Centre and NTBS.
  • Worked on DocuPREP, a product of the First Mortgage Services which is used across multiple Mortgage organizations all over Australia and New Zealand.
  • Coordinated with external vendors and design team triaging the defects during testing.
  • Achievement: Won the Best of the crop award for the second quarter of 2015 from Avocado Consulting.

Mainframe Developer

Cognizant Technology Solutions
01.2006 - 09.2014
  • Worked across multiple projects in India and USA for the Insurance and banking industry.
  • Developed various solutions using mainframe programming languages COBOL and JCL.

Education

Bachelor of Engineering - Electrical and Electronics Engineering

01.2005

Skills

  • Test Plans
  • Defect tracking
  • Functional testing
  • System testing
  • Regression Testing
  • Mobile Application Testing
  • API Testing
  • Test Estimation
  • Test Strategies
  • Test execution
  • Data testing
  • System Integration Testing
  • User Acceptance Testing
  • Compatibility Testing
  • Defect Management
  • API Testing Tools
  • Requirements Documentation
  • Compatibility Testing Tools
  • Agile methodologies
  • Relationship building

Tools

JIRA, Zephyr, X-Ray, HP ALM, IBM Rational Clear Quest, CA Unicenter Service Desk, Trello, Postman, SOAP UI, IBM Websphere, Kentico, Confluence, Microsoft Sharepoint, Crossbrowsertesting, Browserstack, Kana CRM, Equifax, DB2, MS Access, SQL

Certification

ISTQB Foundation Certification, IBM DB2 700

Personal Information

Citizenship: Australian Citizen

Accomplishments

  • Received 8 Shout Outs at IAG.
  • Won 6 GEM awards in Westpac, including an award for the Best Performer.
  • Won the Quality Human award from AccessHQ.
  • Won the Best of the crop award for the second quarter of 2015 from Avocado Consulting

Languages

English
Professional
Tamil
Native/ Bilingual

Affiliations

  • Volunteer as Communication Coordinator at the Community Language School, BalarMalarar Tamil Educational Association

Timeline

UAT Test Lead

IAG
05.2023 - Current

Test Lead

Westpac Banking Corporation
01.2022 - 04.2023

Senior Test Analyst/Test Lead

IAG (through AccessHQ)
09.2020 - 12.2021

Test Lead

NSW Election Commission (through AccessHQ)
09.2019 - 08.2020

Digital Test Analyst

NSW Department of Finance, Services and Innovation (through Avocado Consulting)
09.2017 - 05.2018

Agile Test Analyst

AMP (through Avocado Consulting)
03.2015 - 11.2015

Mainframe Developer

Cognizant Technology Solutions
01.2006 - 09.2014

Bachelor of Engineering - Electrical and Electronics Engineering

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Saradha Ramalingam