SARAFINA LLOYD
Port Campbell,VIC
Summary
Looking for a dynamic, challenging position that provides opportunity for renumeration based on effort, ability and accomplishments.
Customer Services focus, Highly organized and detail oriented with great multitasking skills, Passionate, Team Work.
Excellent communication and interpersonal skills.
Overview
24
24
years of professional experience
Work History
Administration Officer
Polyelast
04.2021 - 06.2022
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Entering train parts detail into word and excel spreadsheet
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner
- Calibration of tools
- Engraving
- Update all company procedures
Administration Support Officer
Vision Super
01.2000 - 10.2018
- Scanning inbound and outbound mail
- Update members information into database
- Relief reception
- Customer Service both face to face and on the telephone
- Set up and set down of board meetings.
- Stationery orders
Customer relations officer
Ansett Airlines
06.1998 - 01.2000
- Banking, Cash Allocation
- Dealing with customer queries
- Assist in collection of overdue amount
- Maintain a Debtors ledger of approximately 150 customers, mainly in 120+ column, / data entry, honda australia pty, tullamarine, vic
Administration Assistant
Australian Air Express
10.1998 - 06.1999
- Dealing with customer complaints and queries
- Entering customer surveys
- Handling customer complaints Co-ordinate with sales for the completion of deal amendment
- Preparing sales leads for all customers at full rates
- Co-ordinating with State Sales Manager for all items greater that $1,000
- Dealing with customer queries
- Issuing credit notes to customer accounts
Skills
- Documentation and control
- Policy and procedure modification
- Highly organized
- Data Entry speed 17,000 to 18;000ph both Alpha and Numeric
- Customer Services experienced for over 15years
Additional Information
Car Licence - Victoria
Reference available upon request
Timeline
Administration Officer
Polyelast
04.2021 - 06.2022
Administration Support Officer
Vision Super
01.2000 - 10.2018
Administration Assistant
Australian Air Express
10.1998 - 06.1999
Customer relations officer
Ansett Airlines
06.1998 - 01.2000
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