Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Abdul Rahman

Summary

Driven professional with a track record of delivering exceptional customer support and data entry accuracy at Optus Telecommunications. Excelled in managing high call volumes and enhancing client satisfaction. Demonstrates strong communication skills and a commitment to maintaining professional composure, contributing to a positive first impression and efficient client record management.

Overview

5
5
years of professional experience

Work History

Call Center Representative

Optus Telecommunications
05.2022 - 05.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Receptionist

Medicare- PPO
05.2019 - 05.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Year 12 -

Liverpool Girls High School
Liverpool, NSW

Skills

  • Customer Support
  • Data Entry
  • Customer Service
  • Communicating with clients
  • Complaint resolution
  • Customer service optimization
  • Sales expertise
  • Fluent in Language
  • Computer Skills

Timeline

Call Center Representative

Optus Telecommunications
05.2022 - 05.2024

Receptionist

Medicare- PPO
05.2019 - 05.2022

Year 12 -

Liverpool Girls High School
Sarah Abdul Rahman