Sarah Agami
Business Analyst
Brisbane
Summary
Experienced Business Analyst with expertise in requirements management, process optimization, and strategic decision-making. Known for driving efficiency improvements and delivering actionable insights to support business objectives. Effective communicator and collaborator, eager to leverage skills to drive success across diverse industries. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Business Analyst
RE-Active Healthcare
02.2021 - Current
- Conducted data analysis to identify and assess business opportunities and challenges across various platforms and channels.
- Utilized analytical tools to perform keyword research and SEO analysis, contributing to the optimization of digital assets and improving online visibility.
- Analyzed user engagement metrics and market trends to provide actionable insights for optimizing audience targeting and content strategies.
- Facilitated cross-functional collaboration to align business objectives with marketing strategies and ensure cohesive execution.
- Stayed updated on industry trends and emerging technologies, integrating findings into strategic recommendations to drive business growth and maintain competitive advantage.
Business Analyst
Business Catalyst Australia
07.2022 - 01.2023
- Assisted in financial analysis and budgeting for clients.
- Contributed to cost analysis and process optimization efforts.
- Supported in tracking performance metrics and compliance.
- Assisted in developing financial models and providing insights.
- Collaborated effectively with stakeholders.
- Kept abreast of industry trends and regulations.
Business Analyst ,Hybrid
Get Tech Done
04.2021 - 04.2022
- Collaborated with stakeholders to define business requirements.
- Analyzed and optimized business processes to boost efficiency.
- Identified and mitigated risks in software development projects.
- Ensured software quality standards through rigorous testing.
- Acted as a liaison between the company and clients, providing regular updates.
- Tracked project performance metrics and prepared reports for stakeholders.
- Coordinated with offshore teams and vendors for timely project delivery.
- Implemented initiatives to enhance processes based on industry best practices.
- Mentored team members and contributed to knowledge sharing.
- Prioritized client satisfaction through high-quality service delivery.
Front End Web Developer
Freelancer
04.2017 - 04.2021
- Led the conceptualization and implementation of intuitive user interfaces for websites and web applications, aligning design decisions with business objectives and user needs.
- Facilitated cross-functional collaboration with stakeholders, including UX/UI designers and backend developers, to translate business requirements into frontend solutions that drive operational efficiency and enhance user experience.
- Executed comprehensive quality assurance processes, including testing and debugging, to ensure the reliability and functionality of frontend applications.
- Applied data visualization methodologies to interpret complex datasets and facilitate informed decision-making across business units.
- Conducted in-depth analysis of user engagement metrics and feedback, generating actionable insights to optimize website performance and drive continuous improvement initiatives.
Vodafone Advisor Agent
Vodafone UK
02.2017 - 08.2018
- Engaged with clients to understand their business requirements and translate them into actionable insights for product development and service enhancement.
- Conducted in-depth analysis of telecom products and services, identifying areas for optimization and improvement to meet market demands.
- Utilized technical expertise to troubleshoot and resolve complex issues, ensuring seamless operations and customer satisfaction.
- Implemented strategic initiatives to drive revenue growth and maximize profitability through effective upselling and cross-selling strategies.
- Leveraged data analytics techniques to interpret customer feedback and market trends, providing valuable insights for decision-making and continuous improvement initiatives.
Education
Diploma - Computer Science
TAFE
Brisbane 04.2001 -
ECBA - Business Analysis
IIBA
Australia 04.2001 -
Udemy
Bachelor of Science - Computer Science
Tanta University
Egypt 04.2001 -
Skills
Timeline
Business Analyst
Business Catalyst Australia
07.2022 - 01.2023
Business Analyst ,Hybrid
Get Tech Done
04.2021 - 04.2022
Business Analyst
RE-Active Healthcare
02.2021 - Current
Front End Web Developer
Freelancer
04.2017 - 04.2021
Vodafone Advisor Agent
Vodafone UK
02.2017 - 08.2018
Diploma - Computer Science
TAFE
04.2001 -
ECBA - Business Analysis
IIBA
04.2001 -
Bachelor of Science - Computer Science
Tanta University
04.2001 -
Udemy
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