Sarah Agius
Summary
Dynamic leader and skilled communicator with a proven track record at Youth Awareness of Mental Health (YAM) and the Woolworths Group, promoting mental health awareness and strategies in teenagers. In addition to enhancing team productivity and fostering a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Volunteer
Youth Assisted Mental Health (YAM)
08.2024 - 09.2024
- Promoted self-care techniques and mindfulness practices to help clients manage symptoms of mental illness more effectively.
- Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Department Supervisor
Woolworths Group
12.2022 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Oversaw daily operational performance of fresh convenience and produce team.
- Managed team of 6 employees, delegated tasks and held each employee accountable for completing assignments.
Department Team Member
Woolworths Group
12.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Barista
4 Beans Cafe
09.2020 - 12.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Psychology
Western Sydney University
Sydney, NSW2025
Higher School Certificate (HSC) -
Colo High School
North Richmond, NSW09.2022
Skills
- Mental Health Awareness
- Leadership Competency
- Problem Solving
- Staff Supervision
- Inventory Management
- Interactive Communication Skills
- Customer Service
- Workplace Safety
Reference
Phillip Barnes: Woolworths Produce Manager (Richmond)
Contact Number: 0401 249 559
Timeline
Volunteer
Youth Assisted Mental Health (YAM)
08.2024 - 09.2024
Department Supervisor
Woolworths Group
12.2022 - Current
Department Team Member
Woolworths Group
12.2021 - 12.2022
Barista
4 Beans Cafe
09.2020 - 12.2021
Psychology
Western Sydney University
Higher School Certificate (HSC) -
Colo High School
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