Sarah Atcheson

Temporary relief of admin associate over approximately 5 years until departure in 2016.

• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Maintained inventory of office supplies and placed orders.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Followed-up on past due payments to facilitate prompt collection of payments.
• Handled accounts payable activities to facilitate accurate payment of bills and expenses.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Trusted employee to clean both residential premises and commercial premises after close of business and while client was out of the office/ home.

Over 10 years experience in multiple positions across the entire store. From nightfill, to cash registers, back office, dock procedures, cash office and admin. As well as many roles throughout the store as a merchandiser and sales assistant.

I chose to learn all the management roles throughout the store. I completed my 10 years while working as an assistant store manager in which I was effectively made redundant. I stepped into a lower management role to finish up my time and close the year off. I then went on maternity leave in 2016 and did not return to work.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
• Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
• Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Balanced safe, prepared tills, and prepared register bags for next sales date.
• Investigated discrepancies of cash register and POS System totals to resolve errors.
• Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
• Assisted with team members' annual reviews.
• Monitored daily sales performance against targets, adjusting strategies as needed to ensure consistent progress towards goals.
• Answered phones and passed on messages.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Operated heavy machinery such as forklifts and pallet jacks, contributing to efficient cargo movement within the facility.
• Kept work area free of hazards and adhered to safe work practices.
• Accomplished multiple tasks within established timeframes.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.