Sarah Austin
Peachester,QLD
Summary
An experienced swimming instructor, small business owner and customer service representative with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
Work History
Cleaner/Small Business Owner
Hinterland Domestic Cleaning Services
10.2024 - Current
- I established my own successful cleaning business servicing residential customers across the Sunshine Coast
- Marketing and sourcing new clients, as well as maintaining client relationships
- Budgeting and financial management
- Small business management duties
Swimming Instructor
Little Mountain Aquatic Centre
09.2024 - Current
- Teaching swimming to all ages, from babies through to adults
- Communication with parents about children's learning progress
- Following and enforcing correct safety protocols
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Increased class engagement with interactive activities and games focused on various swimming techniques.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
- Improved student confidence in water by providing individualized feedback and personalized instruction.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Sales Assistant
Avenue J Jewellery
06.2023 - 08.2024
- Customer service and sales, including achieving sales targets, KPIs and store budget.
- Administration and website data entry.
- Opening and closing the store, entering daily sales and end-of-month.
- Stock displays, stock take and entering new stock and valuations to maintain inventory.
- Liaising with suppliers and ordering new stock as well as special orders.
- Overseeing the cleaning and maintenance of the store.
- Maintaining online social network accounts.
Swimming Instructor
Rackleys
08.2022 - 06.2023
- Teaching swimming to all ages, from babies through to adults
- Communication with parents about children's learning progress
- Following and enforcing correct safety protocols
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Increased class engagement with interactive activities and games focused on various swimming techniques.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
- Improved student confidence in water by providing individualized feedback and personalized instruction.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Swimming Instructor
Swimfit Beerwah
07.2021 - 08.2022
- Teaching swimming to all ages, from babies through to adults
- Communication with parents about children's learning progress
- Following and enforcing correct safety protocols
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Increased class engagement with interactive activities and games focused on various swimming techniques.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
- Improved student confidence in water by providing individualized feedback and personalized instruction.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Cleaner | Business Owner
Austin Coastal Cleaning
07.2016 - 06.2021
- I established my own successful cleaning business servicing residential customers across the Sunshine Coast
- Marketing and sourcing new clients, as well as maintaining client relationships
- Budgeting and financial management
- Small business management duties
Sales Assistant
Angus & Coote
10.2015 - 02.2016
- Opening and closing the store, merchandising, daily banking and weekend reporting
- Customer service and dealing with customer compliments or complaints
- Meeting sales targets and KPIs
- Sale setup and take down
Assistant Manager
Noni B
01.2015 - 10.2015
- Opening and closing the store, merchandising, daily banking and weekend reporting.
- Customer service and dealing with customer compliments or complaints.
- Meeting sales targets and KPIs.
- Sale setup and take down.
Sales Assistant
Bambina
05.2014 - 12.2014
- Updating window displays and ensuring they were merchandised correctly to reflect correct pricing and catalogue stock
- Handling customer enquiries, jewellery repairs and general store duties
- Keeping stock inventory
- Meeting sales and personal KPIs
Sales Assistant
Platina Jewellers
11.2013 - 05.2014
Assistant Manager
Graham the Jeweller
09.2012 - 09.2013
Education
Skills
- Time management
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Health and safety compliance
- Physical stamina
- Professional appearance
- Quality assurance
- Multitasking and organization
- Verbal and written communication
- Exceptional time management
- Strong work ethic
- Organizational skills
- Multitasking
Timeline
Cleaner/Small Business Owner
Hinterland Domestic Cleaning Services
10.2024 - Current
Swimming Instructor
Little Mountain Aquatic Centre
09.2024 - Current
Sales Assistant
Avenue J Jewellery
06.2023 - 08.2024
Swimming Instructor
Rackleys
08.2022 - 06.2023
Swimming Instructor
Swimfit Beerwah
07.2021 - 08.2022
Cleaner | Business Owner
Austin Coastal Cleaning
07.2016 - 06.2021
Sales Assistant
Angus & Coote
10.2015 - 02.2016
Assistant Manager
Noni B
01.2015 - 10.2015
Sales Assistant
Bambina
05.2014 - 12.2014
Sales Assistant
Platina Jewellers
11.2013 - 05.2014
Assistant Manager
Graham the Jeweller
09.2012 - 09.2013
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