Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Beaumont

Kingscliff,New South Wales

Summary

Experienced Senior Leader with a diverse background in Allied Health, Public Health, and Business Management. Passionate about leadership, streamlined operations and process improvement, innovation for impact, value-based/evidence-based health care, research, and holistic consumer directed care.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Manager, Case Management & Virtual Care

Feros Care
Coolangatta, QLD
03.2020 - Current
  • Operational and strategic leadership of virtual care programs and case management teams in the Health and Aging division at Feros Care
  • Create and maintain a success culture through various methods which was evidenced by BPM Staff engagement report March 2022
  • Change Management through Support at Home Reforms
  • Streamlined process improvement and consolidation of current process/procedures
  • Ensure KPI's for growth and client acquisition are achieved
  • Staff recruitment and workforce planning within budget - Currently lead 4 team leaders and 50-60 Case Managers and Clinical Employees
  • Staff performance management and coaching
  • Support staff working through a Pandemic and National Flood Disaster
  • Ensure teams are working within aged care funding program guidelines and legislation
  • Promoting and coaching staff to embed a culture of client centered care to support client's health care needs using a holistic model of care philosophy
  • Develop positive and productive partnerships with all stakeholders, including maintaining strong internal working relationships and networks to support efficient operations, team performance and effective strategy and service execution
  • Remain current with the latest industry trends and reforms impacting health and aged care
  • Collaborate, develop, implement, and review new virtual health and digital health programs
  • Ensure health and clinical services provided by Feros Care are of the value-based health care principles and produce clinical outcomes
  • Business process mapping and identifying gaps, areas of improvement and providing coaching and feedback to teams for improvement
  • Develop and monitor operational reports, plans and ensure a cycle of continuous quality improvement is embedded across all business activities
  • Monitor qualitative and quantitative data and business intelligence (BI Dashboard) reports to ensure Feros Care meets and exceeds outputs required through funding bodies, contracts, program guidelines, legislative requirements including Feros Care internal quality performance measures
  • Participate in Single Quality Framework, ISO accreditation and Moving on Audits activities
  • Recruitment processes, interviewing, onboarding, orientation, and transition into the workplace
  • Empower team members to contribute and participate, helping them become an important part of the Feros team and align their daily work to strategic vision and direction
  • Contribute to the planning processes, policy and procedure formulation and implementation, Please see most recent role

Virtual Care Operations Manager

Feros Care
Coolangatta, QLD
03.2020 - Current

Please refer to current role as National Operations Manager - Feros Care

Business Consultant

Evolve Health and Business Solutions
Kingscliff , NSW
12.2017 - 01.2021
  • Business consultant providing various services to small companies to improve cash flow, profit margins and identify areas for improvement
  • Skilled business coach in innovation for impact and how to create value, sustainability - people, planet & place - not just economic principles
  • Purpose driven leadership and navigating change in a constantly changing environment
  • Review and develop systems and processes for improvement – gaps analysis, business process analysis and data analytics to increase profitability
  • Provide a business needs assessment to assist business to strengthen market share and assist with maintaining a competitive advantage into the future
  • Assist Allied Health Businesses to pivot quickly in response to COVID-19 and implement telehealth and online virtual training sessions
  • Strategic planning and assisting business to identify long term visions and creating a roadmap to achieve goals
  • Technical writing such as business plans, financial statements, marketing plans, sustainability initiatives, and business tender writing
  • New business startup advice and assistance – turning ideas into reality
  • Specializing in health industry clients
  • SWOT analysis, PESTLE analysis, process mapping, gaps analysis.

Veterans Home Care Operations Manager

Aspire 4 Life
Tweed Heads, NSW
04.2019 - 01.2020
  • Aspire 4 Life was awarded a new national tender for the Veterans Home Care program managing 6 regions across the National Footprint
  • As a new business opportunity, I was responsible for development and implementation of all business processes and procedures to ensure quality client within Veterans Home Care Legislation and guidelines and Department of Veterans Affairs key performance indicators
  • As a new business venture, I lead a new team to embrace Aspire4Life goals and values, code of ethics, and create a supportive environment where team members felt valued, engaged and inspired to do their best work in supporting our Veteran Community.

Senior Accredited Exercise Physiologist, Studio Manager

Core Essential Studios
Varsity Lakes, QLD
09.2012 - 05.2018
  • Staff rostering within budgets, organise and conduct staff meetings, conflict resolution and complaints management, account keeping and reconciliation accounts receivable, Medicare, DVA and workers compensation claim processing
  • Marketing – developed and implemented a marketing strategy for the company
  • Clinical supervisor for 4th years and/or clinical exercise physiology students from QUT and Charles Stuart University
  • Screening and risk assessment for all clients to implement safe and effective interventions based on client's needs and risk factors
  • Provide clinical exercise interventions to high risk clients
  • Liaise with Doctors, Specialists and Case Managers regarding client's progress whilst referred for Exercise Physiology services
  • Work part of a multidisciplinary team to ensure optimal client care and outcomes
  • Design and implement tailored exercise programs based on clients assessed needs, goals and health conditions
  • Comply with all legal requirements with billing for Medicare, Department of Veteran Affairs and Workers Compensation.

Job Capacity Assessor/Clinical Exercise Physiologist

Department of Human
Southport, QLD
01.2011 - 05.2012
  • Functional capacity Evaluations and reporting
  • Identify barriers to employment and interventions required to assist clients in gaining employment
  • Conduct professional assessments in line with legislative requirements, Department of Human Services' Service Provider Guidelines and Job Capacity Assessment Code of Practice
  • Record management in accordance with established professional practice
  • Liaise with other internal and external Allied Health Professionals to complete assessments and/or carry out referrals
  • Time management, forward planning and prioritizing tasks
  • Case conferencing and working as a part of a multidisciplinary team

Healthy for Life Coordinator

Dharah Gibinj Aboriginal Medical Service
Casino , NSW
01.2008 - 12.2009
  • Project management
  • Coaching and mentoring staff to achieve KPI's and targets
  • Collaborate with key stakeholders to assess community needs and perform a gaps analysis in the aboriginal healthcare setting
  • Develop and implement preventative health programs for groups and individuals
  • Develop and implement educational workshops to address lifestyle modification and chronic disease management
  • Working closely with other Allied Health and Medical Professionals to ensure the client is receiving the most appropriate and effective shared care arrangements.
  • Conduct regular audits, process mapping sand service delivery systems assessment and report outcomes to relevant funding bodies
  • Developed continuous quality improvement processes for the service
  • Assist in the planning and delivery of the pulmonary rehabilitation program which won the Directors Generals Award for NSW Health 2009
  • Create relationships with key stakeholders to ensure the success of the health for life initiative
  • Work to address key priority areas whilst also ensuring the day to day operations of the role are completed

Education

Master of Business Administration (MBA) -

Griffith University
Online
2017

Graduate Diploma - Public Health

Griffith University
Gold Coast, QLD
2013

Bachelor - Exercise Science And Nutrition

Southern Cross University
Lismore, NSW
2006

Skills

  • Program management
  • Leadership
  • Problem Solving
  • Strategic planning
  • Innovation for Impact
  • Sustainability
  • Verbal and Written Communication
  • Process Development and Streamlining

Certification

  • Accredited Exercise Physiologist 2022
  • Professional Membership Exercise Sport Science Australian (ESSA) 2022
  • Membership International Institute of Business Analytics 2022

Timeline

Virtual Care Operations Manager

Feros Care
03.2020 - Current

Operations Manager, Case Management & Virtual Care

Feros Care
03.2020 - Current

Veterans Home Care Operations Manager

Aspire 4 Life
04.2019 - 01.2020

Business Consultant

Evolve Health and Business Solutions
12.2017 - 01.2021

Senior Accredited Exercise Physiologist, Studio Manager

Core Essential Studios
09.2012 - 05.2018

Job Capacity Assessor/Clinical Exercise Physiologist

Department of Human
01.2011 - 05.2012

Healthy for Life Coordinator

Dharah Gibinj Aboriginal Medical Service
01.2008 - 12.2009

Master of Business Administration (MBA) -

Griffith University

Graduate Diploma - Public Health

Griffith University

Bachelor - Exercise Science And Nutrition

Southern Cross University
Sarah Beaumont