My professional objective is to obtain a suitable role with opportunities for mutual growth and progression, in a well-established and respected company that I can turn into a long-term career. I possess strong organisational and communication skills and the ability to build and maintain relationships quickly and effectively. I have proven experience working in fast paced work environments managing high quantities of work with short deadlines. I am a fast learner who works well both independently and within a team and thrive in a challenging environment. I am determination to grow and succeed.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Resource Coordinator
Fortescue Metals Group
04.2023 - Current
Established strong relationships with key stakeholders across various departments, fostering collaboration and smooth cooperation on shutdowns.
Lead vendor engagement for shutdowns, acting as the primary point of contact to coordinate activities and address any issues that arise.
Assist vendors in applying shutdown protocols, ensuring compliance and effective execution of procedures.
Manage all training requests for vendors, providing guidance and support to enhance skills and operational readiness.
Complete vendor timesheets and invoicing accurately, collaborating closely with the vendors to ensure timely processing and resolution of any discrepancies.
Optimised resource allocation by assessing shutdown requirements and assigning appropriate personnel and working together to identify opportunities for reductions and cost savings.
Collaborate with vendors to explore and implement decarbonisation options, driving sustainability initiatives within the organisation.
Successfully managed tight deadlines by skillfully balancing limited timeframes, while still achieving quality results.
Resolving conflicts related to resource allocation quickly and professionally, ensuring minimal impact on timelines.
Site Administrator
Fortescue Metals Group
10.2022 - 04.2023
Managed procurements from initiation to completion, ensuring timely delivery of goods and services.
Improved supplier relationships through regular communication, timely payments, and transparency.
Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
Served as point of contact for facility maintenance requests, coordinating prompt resolution of issues impacting daily operations.
Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
Contributed to organisational growth initiatives by proactively identifying areas for improvement and implementing solutions.
Receptionist, Personal Assistant & Secretary
Diagnostic Nuclear Imaging – Hollywood Private Hospital
10.2017 - 10.2022
This role provides executive assistant support to the Owner of the organisation, Dr Joe Cardaci whilst also providing accurate and timely administrative duties and exceptional customer service and confidentiality in a fast-paced hospital environment, with a high level of workload
Meeting and Diary Management for Doctor/Owner
Processing all billing, invoicing, and reconciliation of banking payments
Scheduling of all appointments for patients and Doctors
Providing professional and helpful customer service to patients and staff
Providing an accurate and organised document management system for all forms, records and data sheets including scanning and archiving of documentation
Facilitating daily briefing meetings with the front desk team, nurses, and doctors
Maintaining a safe workplace for myself, my team, and our patients
Creating and managing quotations and following up outstanding payments
Managing a high volume of phone calls in a professional manner
Performing all duties within the HIPAA Regulations (Health Insurance Portability and Accountability Act)
Providing accurate and timely data entry for a high volume of data sheets and documentation
Always maintaining strong professional integrity and confidentiality
Maintenance of reception, Doctors rooms and waiting area
Maintaining sufficient stock levels of all office and medical supplies
Hairdresser & Salon Manager
Subi Hairdressing Aveda
01.2009 - 01.2016
Completion of four-year apprenticeship and progressed to Salon Manager
Adhering to all safety, chemical and cleanliness standard, regulations, and acts
Client consultations
Scheduling and managing appointments for a team of professionals with different skillsets and availabilities
Maintaining a safe working environment for myself, my team and our clients
Managing a busy salon and ensuring smooth operation
Application of treatments
Application of hair extensions and follow up maintenance
Providing detailed knowledge of all salon products and maintaining training and knowledge on any new products or techniques
Skills
ACCURATE & TIMELY DATA ENTRY
PROFESSIONAL CUSTOMER SERVICE
STRONG SAFETY FOCUS
EXPERIENCED IN FAST PACED & HIGH WORK VOLUME ENVIRONMENTS
EXCELLENT COMMUNICATION SKILLS, WRITTEN & VERBAL
STRONG PROFESSIONAL INTEGRITY
GREAT TIME MANAGEMENT & ORGANISATIONAL SKILLS
ANALYTICAL MINDSET
EMPATHETIC AND PASSIONATE
Certification
FIRST AID & CPR
WA CERTIFICATE OF EDUCATION
CONSTRUCTION WHITE CARD
CERT III BUSINESS
EXCEL ESSENTIALS
EMOTIONAL INTELLIGENCE CERTIFICATE
CERTIFICATE IV IN HAIRDRESSING
GENTU (ONLINE GENIE SOFTWARE) TRAINING
C CLASS DRIVERS LICENSE
Timeline
Resource Coordinator
Fortescue Metals Group
04.2023 - Current
Site Administrator
Fortescue Metals Group
10.2022 - 04.2023
Receptionist, Personal Assistant & Secretary
Diagnostic Nuclear Imaging – Hollywood Private Hospital