Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Bican

Ballajura

Summary

With over 12 years of extensive experience in community and crisis intervention and patient advocacy, I have demonstrated the ability and skills to perform group facilitation and multidisciplinary teamwork, applying empathy and cultural sensitivity to empower individuals. Committed to enhancing client well-being and fostering an inclusive environment for effective journey to individualised growth.

Overview

9
9
years of professional experience

Work History

ADMINISTRATION/RECEPTIONIST

Peoplesense by Altius
04.2022 - Current
  • Fostered a welcoming atmosphere for clients and staff, enhancing workplace morale and strengthening community ties.
  • Streamlined appointment scheduling processes, significantly reducing wait times and improving client satisfaction.
  • Maintained accurate records and documentation, ensuring compliance with company policies and facilitating seamless operations.
  • Coordinated with team members to manage office supplies and resources, optimizing inventory levels and minimizing costs.
  • Executed daily financial reconciliations, maintaining precise records that supported compliance and operational integrity.
  • Cultivated a supportive environment by actively listening to team concerns, enhancing overall morale and collaboration.
  • Email and Phone Communications
  • Invoicing

APPLIED BEHAVIOR ANALYSIS THERAPIST

Early Start Australia
01.2020 - 01.2022
  • Responsible for day-to-day delivery of child's therapy session.
  • Provide direct client care 1:1 & group settings utilizing a combination of intensive teaching & natural environment training arrangements.
  • Evaluation of client's behaviour.
  • Development of treatment and program plans.
  • Experience in treating autistic disorder children.
  • Knowledge of ABA therapy related teaching strategies.
  • Hold a NDIS Worker Screening Check.
  • Maintain and update client therapy programs.
  • Experience in play skills therapy.
  • Developed and implemented treatment plans to improve gross and fine motor coordination, movement and functioning of upper extremities.
  • Established and provided discipline-specific instruction to patients, families, caregivers and staff.
  • Maintained neutrality when supporting patients despite difficult behavior.
  • Developed and maintained clear, individualized documentation on each patient.
  • Performed behavioral therapy assessments and treatments in patients' homes without direct supervision. Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
  • Updated records and prepared reports to outline program actions, results and recommended improvements.
  • Managed multiple tasks and met time-sensitive deadlines.
  • General administrative tasks
  • Provided compassionate behavioral support to children, enhancing their social skills and fostering a nurturing environment for growth.
  • Implemented individualized treatment plans, leading to noticeable improvements in children's communication abilities and overall well-being.
  • Worked closely with families and educators, establishing strong partnerships that strengthened the support network for each child's development.
  • Maintained comprehensive records of therapy sessions, ensuring compliance with regulatory standards and facilitating effective team communication.

RECOVERY SUPPORT WORKER

St Barts
06.2019 - 06.2021
  • Provided compassionate support to clients in recovery, fostering a safe environment that encouraged open communication and trust.
  • Coordinated with multidisciplinary teams to ensure comprehensive care, enhancing service delivery and client satisfaction.
  • Monitored client progress through detailed assessments, facilitating timely adjustments to care strategies and optimizing recovery outcomes.
  • Maintained accurate documentation of client interactions and progress, ensuring compliance with regulatory standards and improving accountability.
  • Cultivated trusting relationships with clients, fostering an environment that promoted open dialogue and emotional healing.
  • Developed tailored recovery plans based on individual assessments, leading to noticeable improvements in client engagement and progress.
  • Provided day-to-day emotional, social and daily living support to those experiencing homelessness and personal/social challenges.
  • Consistently advocating for consumers to develop networks within the community.
  • Manage consumer safety and risk and conduct associated incident and accident reporting as required.
  • Prepare and maintain appropriate records of information and a range of administrative tasks regarding consumer support.
  • Help consumers navigate their recovery by providing support, building independence, and assisting them in achieving their individual goals.
  • Working closely with those experiencing homelessness, mental health challenges or other social barriers.
  • Facilitated trauma-informed care to support individuals, recognizing the impact of trauma on their recovery journey.
  • Involvement in the women's service: Supporting women experiencing homelessness, rough sleeping, and other associated challenges, working to help them start or build on their recovery journey.
  • Involvement in Future Homes and Night Shifts at St Barts: Providing support to individuals in their journey toward independent living, including building independence and meeting individual goals.

PROGRAM FACILITATION & MENTORING

Yellow Ribbon Project
02.2017 - 02.2018
  • Facilitating Programs at Melaleuca Remand & Reintegration Facility.
  • General administrative tasks
  • Daily team handovers.
  • Internship with Central Institution of Technology - completed Certificate IV in Community Services.
  • Adhering to KPI's Targets
  • Facilitated mentoring sessions to empower participants, fostering personal growth and enhancing community engagement.
  • Developed interactive workshops that engaged participants, promoting skill acquisition and fostering a supportive learning environment.
  • Mentoring female ex-offenders
  • Coaching and training interns for running programs at Melaleuca Remand & Reintegration Facility
  • Developed and maintained courteous and effective working relationships.

YOUTH AND YOUNG ADULT WORK

Local Churches
02.2016 - 02.2020
  • Implemented weekly mentorship programs, enhancing personal development and boosting participant retention by creating meaningful connections.
  • Coordinated events and activities, uniting diverse groups to promote teamwork and shared experiences, leading to increased participation.
  • Developed outreach initiatives to connect with local schools, expanding program visibility and attracting new participants through strategic partnerships.
  • Fostered a nurturing environment for youth by implementing mentorship programs, enhancing personal growth and encouraging meaningful relationships.
  • Coordinated community events, increasing youth participation by creating engaging activities that strengthened community ties.
  • Led mentorship programs that significantly enhanced personal development, resulting in improved retention rates and deeper participant engagement.
  • Community Outreach to the homeless.
  • Training, empowering and equipping team leaders for groups and programs.
  • Facilitating event set up
  • Crisis intervention & conflict resolution.
  • Scheduled and managed teams of young adults volunteers
  • Shared valuable life experiences with young adults to promote positive self-esteem and improve social skills.

Education

BACHELOR OF COUNSELLING - Counselling

University of Notre Dame
Fremantle, WA
07-2021

CERTIFICATE IV - COMMUNITY SERVICES

Central Institute of Technology
12.2017

DIPLOMA - LEADERSHIP

Alphacrucis College
12.2016

HIGH SCHOOL - undefined

John Septimus Roe Anglican Community School & Ballajura Community School
12.2012

Skills

  • Crisis Intervention
  • Patient Advocacy
  • Group Facilitation
  • Therapeutic Communication
  • Empathy and Compassion
  • Active Listening
  • Communication Skills
  • Problem-Solving Skills
  • Multidisciplinary Teamwork
  • Cultural Sensitivity
  • Sensitivity and understanding
  • Patience
  • Adaptability
  • Able to work under pressure
  • Organizational skills
  • Computer skills

Timeline

ADMINISTRATION/RECEPTIONIST

Peoplesense by Altius
04.2022 - Current

APPLIED BEHAVIOR ANALYSIS THERAPIST

Early Start Australia
01.2020 - 01.2022

RECOVERY SUPPORT WORKER

St Barts
06.2019 - 06.2021

PROGRAM FACILITATION & MENTORING

Yellow Ribbon Project
02.2017 - 02.2018

YOUTH AND YOUNG ADULT WORK

Local Churches
02.2016 - 02.2020

CERTIFICATE IV - COMMUNITY SERVICES

Central Institute of Technology

DIPLOMA - LEADERSHIP

Alphacrucis College

HIGH SCHOOL - undefined

John Septimus Roe Anglican Community School & Ballajura Community School

BACHELOR OF COUNSELLING - Counselling

University of Notre Dame

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