- My dog - Nala
- I am an 'at-home' nail tech, primarily for my own enjoyment and as a novel meditation method
- Gym Workouts
- DIY and Home Improvement
- Baking
- Cooking
- Gardening
- I enjoy helping others and giving back to the community
Sarah Blackman
Morningside,Queensland
Summary
Results-driven EIR consultant with strong foundation in highly governed and regulated Queensland government departments, including employee relations, ethical standards and advocacy branches. Adept at fostering supportive and inclusive workplace through effective communication and strategic conflict resolution with internal and external stakeholders. Known for collaborative approach and adaptability to evolving organizational needs, ensuring productive and cohesive team environment.
Overview
9
9
years of professional experience
Work History
Employee Relations Consultant
Queensland Corrective Services
09.2020 - Current
- Assist with the management of the Employee Relations inbox, allocation of matters to EIR staff, under direction of EIR Manger.
- ACC Secretariat - minute taking, preparation of all documents and action items, preparation and attendance at the ACC caucus, calendar management and liaising with internal and external stakeholders.
- LVCC Secretariat - minute taking, preparation of all documents and action items, calendar management and liaising with internal and external stakeholders.
- Assist EIR team in the creation, maintenance and uploading of MINCOR items. Including, Commissioner, Deputy Commissioner, Assistant Commissioner and Director Briefing notes.
- Completion of integrity checks and Right To Information responses.
- Coordinate performance reporting (CaPE) on employee and industrial relations matters and prepare reports as required, .
- Responsible for the management of Custodial Long Service Leave payout applications.
- Establish, update and maintain records and registers relating to Together Union Consultation, Employee Complaints - Individual Issues and Industrial Issues.
- Responsible for the review/updating of the Employee Relations intranet content and the publishing of the ACC minutes.
- Contribute to change management advice on the progress and observations of reform initiatives into business as usual (BAU) activities, particularly as they relate to employee relations.
- Work collaboratively and develop strong working relationships with key internal and external stakeholders to guide, manage and integrate changes ensuring coordination of change management activities and successful adoption of these changes.
- Assist in the development and delivery of strategy, policy and programs related to industrial and employee relations.
- Provide operational support to Employee Relations Group.
- Maintain a high level of confidentiality and promote high standards of professionalism, ethical behaviour with the areas of responsibility and across the Department generally.
- Assist in identifying and implementing process improvement opportunities for the efficient and effective provision of support services.
- Skilled at working independently and collaboratively in a team environment.
Discipline Advisory Coordinator – Professional Sta
Queensland Corrective Services
05.2020 - 09.2020
- Assist with the preparation of show cause documentation, ministerial and other executive level correspondence, including composing and editing documents.
- Preparation of Commissioner-level case management statistics and reporting for the Professional Standards and Governance Command.
- Maintain the integrity and confidentiality of data and manage discipline records and registers using spreadsheets and/or electronic databases, including maintaining records associated with discipline, penalties and issues such as ‘suitable duties’ and suspension arrangements.
- Prepare monthly case management statistics for DAG for presentation to the Professional Standards and Governance Command leadership group.
- Business administration support to the Discipline Advisory Manager and the legal services team in preparing show cause notices, briefs to the decision maker and all additional correspondence to the Subject Officer (SO).
- Monitor and coordinate the disciplinary process, in accordance with public service guidelines and legislative requirements.
- Maintain a high level of confidentiality and promote high standards of professionalism, ethical behaviour.
- Liaison with Right-To-Information and Privacy Group in relation to facilitating requests for files.
- Assist in identifying and implementing process improvement opportunities for the efficient and effective provision of support services.
- Entered discipline and suspensions data, generated reports, and produced tracking documents.
Executive Legal Secretary
Crown Law - Advocacy Chambers
12.2018 - 05.2020
- Business support for Prosecution Branch - developed onboarding packs, learning packages, courses and modules for impacted stakeholders.
- Development of communications - ensuring adherence to Crown Law style guide.
- Comprehensive meeting coordination, workshop coordination, diary management, travel management, teleconferences, maintaining lawyer and events calendars, ensuring court dates/MHRT hearings noted and held in calendars.
- Records management.
- Monthly preparation of lawyers invoices.
- Ensuring lawyers were recording hours worked to correctly raise invoices.
- Contributed to the successful resolution of numerous cases by closely monitoring 'bring-ups' and ensuring all necessary paperwork was filed on time with the courts and related parties.
- Expertly managed heavy call volume from clients seeking updates or requesting consultations with lawyers.
- Streamlined legal research processes for quicker case preparation and improved outcomes.
- Change management support, as SME for User Acceptance Testing (UAT) and pilot implementation of the Crown Law billing system.
- Business support for Prosecution Branch - developed onboarding packs, learning packages, courses and modules for newly employed staff.
- Development of communications - ensuring adherence to Crown Law style guide.
- Comprehensive meeting coordination, workshop coordination, diary management, travel management, teleconferences, maintaining lawyer and events calendars, ensuring court dates/MHRT hearings noted and held in calendars.
- Records management.
- ‘Change Champion’ for the Paper Lite initiative and UAT for digitisation tools.
Senior Legal Secretary
Crown Law - Advocacy Chambers
06.2015 - 12.2018
- Business support for Prosecution Branch - developed onboarding packs, learning packages, courses and modules for impacted stakeholders.
- Development of communications - ensuring adherence to Crown Law style guide.
- Comprehensive meeting coordination, workshop coordination, diary management, travel management, teleconferences, maintaining lawyer and events calendars, ensuring court dates/MHRT hearings noted and held in calendars.
- Records management.
- Collaborated with lawyers on time-sensitive projects, meeting strict deadlines under pressure.
- Facilitated internal communication between departments by organizing regular meetings and distributing pertinent information to stakeholders.
- Ensured seamless transition during team restructures by effectively managing resources allocation among various cases at once.
Education
BSB41015 Certificate IV in Human Resources - Human Resources Management
Australian Human Resources Institue
06.2021
Certificate in Secretarial Studies -
RMIT University
Melbourne, VIC12.1995
Skills
- Strong organisational and time management skills
- Disciplinary action management
- Performance improvement strategies
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Working collaboratively and develop strong working relationships with key internal and external stakeholders to guide, manage and integrate changes ensuring coordination of change management activities and successful adoption of these changes
- Workplace Safety
- Diversity and Inclusion
- Problem-solving abilities
Accomplishments
- Archived old discipline matters (300+) from PSGC 'R drive' to the new Resolve system to ensure all old matters were easily accessible.
- Panel member interview process for Support Officer, Culture and Leadership, (AO3) - Queensland Corrective Services
- Panel member for the employment process for Support Officer, Records Management (AO3) - Crown Law
- Used Microsoft Excel to develop tracking spreadsheets relating to EIR matters including Union Consultation, Industrial Issues, Employment Complaints - Individual Issues and Suspension data.
Interests
Timeline
Employee Relations Consultant
Queensland Corrective Services
09.2020 - Current
Discipline Advisory Coordinator – Professional Sta
Queensland Corrective Services
05.2020 - 09.2020
Executive Legal Secretary
Crown Law - Advocacy Chambers
12.2018 - 05.2020
Senior Legal Secretary
Crown Law - Advocacy Chambers
06.2015 - 12.2018
BSB41015 Certificate IV in Human Resources - Human Resources Management
Australian Human Resources Institue
Certificate in Secretarial Studies -
RMIT University
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