Motivated third year nursing student currently working in a healthcare setting seeking out opportunities to give time back to organisations that are in line with my values and morals!
Possessing calm disposition and excellent crisis management abilities. Observant and conscientious collaborator with a strong passion to help others.
Gained exceptional experience working face-to-face with individuals through retail and healthcare settings with current first aid and CPR certificates to aid in emergencies.
Overview
6
6
years of professional experience
Work History
Clinical Assistant
Royal Melbourne Hospital
07.2022 - Current
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Assist nurses and healthcare professionals with basic ward-related tasks.
Assist patients with basic care needs.
Followed comprehensive clinical protocols to safeguard patient safety.
Retail Shift Supervisor
Toyworld Highpoint
08.2018 - Current
Managing and overseeing a set amount of employees per shift to meet daily sales goals, assisting customers, coordinating store merchandise, and managing complex issues.
Responsible for security of cash, and opening & closing store premises.
Extensive experience with online systems relating to processing payments, stock & data entry, and processing online orders.
Training new employees and constructing feedback loops to focus on career positivity.
Retail Sales Worker
Build-A-Bear Workshop
04.2017 - 08.2018
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Drove sales of products by applying proactive nature, knowledge of customer preferences and active listening skills.
Education
Bachelor of Nursing -
Australian Catholic University
Melbourne, VIC
12.2023
Skills
Delegation and Supervision
Relationship Building
Building rapport with individuals seeking care
Active Listening
Patient Advocacy
Languages
Japanese
Professional
Accomplishments
Working in a team setting to achieve best outcomes for individuals in the health care industry.
Promoted to retail shift supervisor due to showing continuous initiative through retail related tasks, such as assisting customers, driving store sales, and showing strong team building and communication skills.
Received employee of the month for maintaining professionalism, driving store sales, and going above and beyond for store customers.
Environmental Services Housekeeper at The Royal Melbourne Hospital - Royal Park CampusEnvironmental Services Housekeeper at The Royal Melbourne Hospital - Royal Park Campus