Sarah Maree Bodycott
Pambula,NSW
Summary
Proven track record in enhancing customer satisfaction and workplace efficiency, notably at Discovery Parks. Skilled in cash handling and customer service, demonstrated through effective front office management and team collaboration. Achieved significant improvements in service delivery by leveraging strong listening skills and a commitment to ongoing professional development.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Discovery Parks
08.2023 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Cleaner
Discovery Parks
08.2023 - 05.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Roustabout
Wards Farm Services
01.2023 - 07.2023
- Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Maintained strong knowledge of industry best practices through ongoing training programs participation.
Education
High School Diploma -
Monaro High School
Cooma North, NSW09.2023
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Team Collaboration
- Front Office Management
- Administrative Skills
- Verbal and written communication
Timeline
Front Desk Receptionist
Discovery Parks
08.2023 - 05.2024
Cleaner
Discovery Parks
08.2023 - 05.2024
Roustabout
Wards Farm Services
01.2023 - 07.2023
High School Diploma -
Monaro High School
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