Sarah Bolger
25 Pepperwood Grove, Woodvale,WA
Summary
Reliable, hardworking candidate with 7 years experience in the retail sector. I am dedicated to helping customers with any queries & making sure they leave satisfied.
I have an extensive knowledge and experience in the makeup and beauty sector working for company's like Mac, Clinique and Vieve Cosmetics.
I like to stay busy at all times organising & maintaining the cleanliness & display of the business & keeping the area well stocked.
I work extremely well in a team environment & am not afraid to ask for help in order to improve any errors I make to improve my skills. I am very punctual and have excellent time management.
I also work well on my own & take initiative.
Overview
4
4
years of professional experience
Work History
Giftware Sales Advisor
Ez Living Furniture
Carlow, County Carlow
02.2024 - 08.2024
- Used upselling techniques to achieve targets.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
- Highlighted product features and benefits in line with customer needs, securing sales.
- Processed sales using POS system, booked in orders and collections and kept up to date regarding emails.
- Booked in transfers and deliverys.
- Ordered out-of-stock items for customers to retain store profits.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
Cosmetic sales assistant /Clinique counter manager
Mccauleys
Carlow, County Carlow
05.2023 - 01.2024
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Operated cash registers with accuracy and processed cash and card transactions.
- Provided makeup appointments on counter
- Met sales targets and pushed monthly incentives to reach counter targets.
Retail Makeup Artist
Mac Cosmetics
Grafton Street, Dublin
04.2022 - 05.2023
- Built positive customer relations through makeovers and assisting with personalised recommendations, continuously developing loyalty and repeat business.
- Carried out thorough skin and patch testing to ensure customer safety throughout makeup applications and treatments.
- Increased add-on sales using effective persuasion techniques, to meet sales targets.
- Daily use of till, and closing and cash handling procedures.
- Upkeeping store cleanliness by sanitising all the work stations throughout the day, disposing of used tissues and makeup instruments, avoiding cross contamination by decanting all products and sanitising hands regularly.
- Working on own initiative in busy work environment to maintain upkeep of popular stock sellers.
cosmetic sales assistant
Monroe Recruitment
Dundrum, Dublin
02.2022 - 04.2022
- Greeted customers and offered assistance with selecting merchandise and completing purchases.
- Provided helpful advice to best meet customer needs.
- Communicated with brand reps in the UK to promote the brand, organise, display and log stock sales daily.
- In charge of set up of pop up display, visual merchandising.
- Stock deliveries.
- Zoom meetings & training.
Christmas temp retail artist
Mac Cosmetics
Grafton Street, Dublin
11.2021 - 01.2022
- Maintained full stock of inventory and properly sanitized makeup products and display in accordance with covid protocol & Mac hygiene standards.
- Maintained all products in alphabetical order & display for easy access to clients & coworkers.
- Took stock takes.
- Unpacking & organising delivery orders.
- Maintained stock upkeep on floor.
- Till work.
Interior sales consultant
Harry Corry
Carlow, County Carlow
10.2020 - 10.2021
- Greeting Customers & taking initiative to offer help & advice.
- Giving personal opinions & advice to help customer make an informed decision on their homeware.
- Created retail displays to highlight particular products and drive sales.
- Implementing Harry Corry sales techniques.
- Operating the till.
- Helping customers with heavy/many items to their vehicles.
- Maintaining cleanliness and display of the shop floor.
- Marking off stock and organising it away on delivery days.
- Constructing furniture.
- Ironing curtains/bedding and dressing the displays.
- Following team coaching exercises to better practice our customer service skills & increase sales skills.
Education
makeup artistry
FX Makeup Academy
Dublin, Leinster05.2020
Leaving Cert
Presentation College
Carlow, County Carlow05.2018
Skills
- Excellent punctuality & timekeeping
- Maintaining Store cleanliness & appearance
- Displaying Merchandise
- Excellent customer service
- Work well in team environment
- Sales techniques
- Manual Handling
- Covid Safety
- Accurate cash handling
- POS Systems
- Beauty advice
Timeline
Giftware Sales Advisor
Ez Living Furniture
02.2024 - 08.2024
Cosmetic sales assistant /Clinique counter manager
Mccauleys
05.2023 - 01.2024
Retail Makeup Artist
Mac Cosmetics
04.2022 - 05.2023
cosmetic sales assistant
Monroe Recruitment
02.2022 - 04.2022
Christmas temp retail artist
Mac Cosmetics
11.2021 - 01.2022
Interior sales consultant
Harry Corry
10.2020 - 10.2021
makeup artistry
FX Makeup Academy
Leaving Cert
Presentation College