Overview
Work History
Education
Skills
Personal Qualities Skills
Professional Teaching Background
Additional Work Experience
Drivers License
References
Hobbies and Interests
Timeline
Generic

Jan Barkla

Ocean Grove,Vic

Overview

40
40
years of professional experience

Work History

Education & Group Bookings Officer

Flagstaff Hill Maritime Village and Museum
10.2009 - Current
  • Delivering established education programs to a wide array of both secondary and primary school students
  • Flagstaff Hill group tour guide including Middle Island Meet the Maremma tours
  • Developing programs and activities for Public Programs held at Flagstaff Hill throughout the year such as holiday programs and Children’s Week activities
  • Liaise with tour companies, Probus and senior groups and teaching staff to make sure the best experience possible is delivered when visiting Flagstaff Hill
  • Organise staff, equipment and materials required for these programs
  • General administration duties, i.e
  • Liaising with schools and groups, use of computer systems to make bookings, marketing events, grant applications etc
  • Assist with Functions and Events, bar work, catering, First Aid Officer and general duties.

Back Office Manager

Mobil Service Centre
02.2002 - 02.2003
  • Computerised compilation of daily figures for business
  • Training new staff at front console and back up for Back Office
  • Stocktake of all stock
  • General customer service.

Receptionist

Seashells Resort
06.2001 - 09.2001
  • Welcoming guests, check.-in/check-out, taking payment for all expenses
  • Reservations for resort and local tours, advising local information
  • Shift & end of day balance and banking
  • Operate a computerized front desk system, Hirum.

Reservations Consultant

Alpine Resorts and Travel
04.2000 - 10.2000
  • Reservation sales both by phone and over the counter for commercially let properties in the N.S.W and Victorian ski resorts
  • Organising transport for clients with coach companies and private shuttle services
  • Organise vouchers and lift passes for clients on a weekly basis
  • Operate and help maintain a reservation system called Clearview.

Reservation Consultant

Thredbo Resort Centre
04.1999 - 04.2000
  • Reservation sales both by phone and over the counter for all commercially let properties in Thredbo and surrounding area, over 365 properties
  • Organising transport for clients with coach companies, private shuttle services and flights
  • Help organise vouchers and lift passes for clients on a weekly basis.

Ranger/Tour Guide

El Questro Station
04.1996 - 11.1998
  • Tour leader on day tours from Kununurra to El Questro
  • Leading tours of local sites and on horse trail rides.

Secondary School Teacher

Directorate of School Education
01.1984 - 04.1996
  • Subjects Taught: Physical Education Years 7 - 12 (HSC & VCE), Mathematics Years 7 - 11, Health Years 7 - 10
  • Positions of Responsibility: Physical Education Coordinator, Sports Coordinator, Personal Development Coordinator, Physical Education/Health Coordinator, Staff Association Secretary
  • Organisational Skills Demonstrated: Great Victorian Bike Ride, Year 7 Orientation Camp, Bogong Ski Camp, Queensland Tours & many other school camps and excursions
  • Coaching: Netball, Tennis, Softball and Volleyball

Education

Skills

  • Disaster Recovery Planning
  • Strategic Planning
  • Analytical Thinking
  • Improvement plan knowledge

Personal Qualities Skills

Working as a teacher in the Directorate of School Education, Victoria, for eleven years, as the Education Officer at Flagstaff Hill Maritime Village, for the past fourteen years, and extensively in the hospitality/tourism industry, I have developed excellent communication, organisational and people skills. The positions I have held demanded flexibility and improvisation and have provided me with many challenges. As a result of this wide range of personal and professional experiences I have developed an extensive set of skills that I am able to apply to many different work situations.

Professional Teaching Background

  • 10/01/09, present, Education & Group Bookings Officer, Flagstaff Hill Maritime Village and Museum, Flagstaff Hill, Warrnambool, Victoria
  • 1984, 04/01/96, Secondary School Teacher, Directorate of School Education, Victoria

Additional Work Experience

  • 02/01/02, 02/01/03, Back Office Manager, Mobil Service Centre, Narooma, N.S.W.
  • 06/01/01, 09/01/01, Receptionist, Seashells Resort, Broome, W.A.
  • 04/01/00, 10/01/00, Reservations Consultant, Alpine Resorts and Travel, Jindabyne, N.S.W.
  • 04/01/99, 04/01/00, Reservation Consultant, Thredbo Resort Centre, Thredbo, N.S.W.
  • 04/01/96, 11/01/98, Ranger/Tour Guide, El Questro Station, Gibb River Road, Kimberley, W.A.

Drivers License

  • Car (with own transport)
  • Heavy Duty (light rigid)
  • Motorcycle

References

  • Agostina Hawkins, Collections Management Coordinator, Glenelg Shire Council, 56 Percy Street, Portland, Vic, 0401615560
  • Peter Abbott, CEO, Puffing Billy Railway, 1 Old Monbulk Road, Belgrave, Vic, 0427820872
  • David McIntyre, Service Manager, Flagstaff Hill Maritime Village, 89 Merri Street, Warrnambool, Vic, 0427282379

Hobbies and Interests

I have travelled extensively around the world and within Australia. I enjoy many sports and am an avid reader. My many interests include travel, tennis and pickleball, bushwalking, camping and fishing.

Timeline

Education & Group Bookings Officer

Flagstaff Hill Maritime Village and Museum
10.2009 - Current

Back Office Manager

Mobil Service Centre
02.2002 - 02.2003

Receptionist

Seashells Resort
06.2001 - 09.2001

Reservations Consultant

Alpine Resorts and Travel
04.2000 - 10.2000

Reservation Consultant

Thredbo Resort Centre
04.1999 - 04.2000

Ranger/Tour Guide

El Questro Station
04.1996 - 11.1998

Secondary School Teacher

Directorate of School Education
01.1984 - 04.1996

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Jan Barkla